Description

Job Type: Full-time, Exempt

Job Location: Administration

Come make a difference with us! We are the destination for servant leaders to provide comprehensive and exceptional care. We meet people where they are and partner with them on their journey towards wellness.

Primary Health Solutions is a non-profit, safety-net healthcare provider serving Southwest Ohio with centers and school-based centers in Hamilton, Fairfield, Middletown, Oxford, Dayton, and Trenton. We have been serving the community since 1997.

At Primary Health Solutions, we want to help build communities where everyone is healthy and happy. We’re with you every step of the way, with the care you need for each stage of life from infants to seniors and provide Primary Care, Women's Health, Behavioral Health, Dental and Vision services.

We’re committed to growing the capabilities of our people. Join our community where you can work with diverse individuals, explore new ways of thinking, and expand your capabilities. Are you ready to do impactful work that truly means something? Join us as we continue to RISE (R-respect, I - innovate, S - stewardship, E - excellence).

We are seeking a dynamic candidate to join the Primary Health Solutions team as our Director of HR at our Administration location. 

A Day in the Life of a Director of HR:

Overall:

• Collaborates with executive leadership to define the organization’s long-term mission and goals; identifies ways to support this mission through talent management.
• Identifies key performance indicators for the organization’s HR function; assesses the organization’s success and market competitiveness based on these metrics.
• Creates opportunities for staff growth through leadership development opportunities. 

Talent Acquisition: 

• Develops and executes recruitment plans and strategies to ensure that hiring goals are met and positions are filled with quality candidates.
• Manages and supports the full recruiting and hiring process life cycle (post, source, prescreen, interview, schedule, background, references, rejection letters, offer letters, pre-hire activities, and onboarding); uses a variety of tools and resources to do so (HRIS, applicant tracking system). 
• Implements and uses best-in-class recruiting techniques to build and maintain a consistent pipeline of potential candidates for future job openings; proactively reaches out to qualified candidate in pipeline for current open roles. 
• Develops relationships with schools, and other community champions to build partnerships. 

Payroll and Benefits:

• Provides oversight and support to HR team member processing payroll and administering benefits. 
• Assists with payroll audits to ensure compliance and accuracy. 
• Researches and completes a compensation analysis to establish yearly position salary ranges. 
• Participates in NACHC survey by providing PHS organizational information. 
• Collaborates with Benefits broker to ensure the organization is providing competitive benefit offerings. 
• Manages open enrollment process to ensure all staff understand benefit offerings. 
• Provides HR support to operations safety programs, initiatives and processes including return to work and coordination of workers compensation programs. 
• Oversee worker’s compensation claims as well as occupational health. 

Onboarding:

• Provides oversight and support to HR team member(s) facilitating orientation. 
• Participates in orientation to help new hires get acclimated to the organization. 
• Audits and analyzes best practices to ensure onboarding and orientation are efficient and comprehensive. 

Employee Retention and Engagement: 

• Develops executive recruitment plans and strategies to ensure that hiring goals are met and positions are filled with quality candidates.
• Develops and executes plans and strategies to engage and retain current staff.
• Develops, designs, and implements surveys to monitor engagement levels of current staff and develops a plan to address any areas of improvement.
• Partners with managers to assist in activities and efforts that will keep staff engaged and connected to PHS’ mission.

Human Resources Administration: 

• Provides guidance and leadership to the HR team; assists with resolution of HR, compensation, and benefits questions, concerns, and issues.
• Facilitates HR processes and operations programs to ensure ethical, fair and consistent approach. 
• Practices strong engagement with all team members including accepting diversity of ideas and thoughts, sharing responsibility for success, demonstrating honesty and integrity, helping employees solve problems and showing respect.
• Prepares reports and identifies trends in employee related issues, turnover and performance trends and provides solutions to operations leadership. 
• Supports the development and administration of programs, policies and processes to facilitate employee and organizational development. 
• Ensures compliance with employment, benefits, insurance, safety, and other laws, regulations, and requirements.
• Maintains knowledge of laws, regulations, and best practices in employment law, HR, and talent management.
• Drafts and implements the budget for the HR department.
• Participates in professional development and networking conferences and events.
• Leads the Personnel Committee with the Board of Directors and participates in monthly Board of Directors meetings. 
• Performs all other duties and tasks as assigned. 

Core Competencies

• Customer Service: Committed to increasing customer satisfaction, sets proper customer expectations, assumes responsibility for solving customer problems, ensures commitments to customers are met.
• Communication: Understand and communicate effectively with others using a variety of contexts and formats, which include writing, speaking, reading, listening and interpersonal skills.
• Dependability: Meets commitments, works independently, accepts accountability, handles change, sets personal standards, stays focused under pressure, meets attendance/punctuality requirements.
• Quality: Is attentive to detail and accuracy, is committed to excellence, looks for improvements continuously, monitors quality levels, finds root cause of quality problems, owns/acts on quality problems.
• Productivity: Manages a fair workload, volunteers for additional work, prioritizes tasks, develops good work procedures, manages time well, and handles information flow.

Requirements

Success Requirements:

• Bachelor’s degree in Human Resources Management or related, HR certification (PHR/SPHR/SHRM-CP/SHRM-SCP) preferred. 
• Minimum 4 years of experience in a leadership role.
• Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. 
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. 
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• To perform this job successfully, an individual should have the ability to gain knowledge of current practice management system, electronic medical record, Microsoft Word, text paging, Internet, and Intranet.

Company Benefits and Perks: We embrace an inclusive culture and encourage everyone at Primary Health Solutions to bring their authentic selves to work every day. We offer a variety of family-friendly benefits available to all of our employees:

• Retirement Plan with 3% Safe Harbor Employer Contribution plus up to an additional 2% Employer matching contribution. 
• Employer Paid Life Insurance Plan
• Medical, Dental, Vision Coverage
• Health Savings Account with Employer Contribution
• Generous Paid Time Off
• Corporate Discounts
• Wellness Program
• Success Coach
• SmartDollar