Prestige Services Corp -

Position Description

Bilingual Operator - Assistant Manager

Position

The Bilingual Operator - Assistant Manager is an administrative employee who will attend to the needs of front desk while serving as a gatekeeper, announce visitors, answer multi line telephone and take messages as needed.

Responsibilities

Reporting to the Business Center Manager will lead all front desk operations and will have the following responsibilities :

Greet customers courteously and monitor visitors to the building. Will have authority to deny a visitor entry into the building.

Answer the phone and direct calls accordingly.

She must assist to the Business Center Manager

Prepare daily courtesy coffee and schedule all catering requirements.

Familiarize herself with the tenants directory and route calls accordingly.

Communicate with tenants and local authorities during emergency situations

Accept packages and mail delivery and distribute accordingly

Maintain proper scheduling record of conference room meetings and seminar room reservations Provide light secretarial support and reception service.

Answer to general tenant's inquiries or direct concerns to appropriate department.

Project professional presence at all times with excellent image.

Keep control of income faxes and distribute accordingly.

Write letters as required

Key Qualifications

The Bilingual Operator possesses a minimum high school diploma or equivalent. Prior experience operating a multi line telephone switchboard.

She must possess exceptional interpersonal skills, as she will be interacting with everyone who enters the facility. Must also be able to read and write professionally.

She must also understand how to be pleasant yet firm, as she will serve as a gatekeeper to all who work in the facility.

Last updated : 2024-05-06