Company Description

PG Forsta is the leading experience measurement, data analytics, and insights provider for complex industries—a status we earned over decades of deep partnership with clients to help them understand and meet the needs of their key stakeholders. Our earliest roots are in U.S. healthcare –perhaps the most complex of all industries. Today we serve clients around the globe in every industry to help them improve the Human Experiences at the heart of their business. We serve our clients through an unparalleled offering that combines technology, data, and expertise to enable them to pinpoint and prioritize opportunities, accelerate improvement efforts and build lifetime loyalty among their customers and employees.

Like all great companies, our success is a function of our people and our culture. Our employees have world-class talent, a collaborative work ethic, and a passion for the work that have earned us trusted advisor status among the world’s most recognized brands. As a member of the team, you will help us create value for our clients, you will make us better through your contribution to the work and your voice in the process. Ours is a path of learning and continuous improvement; team efforts chart the course for corporate success.

Our Mission:

To elevate the human experiences at the heart of business by offering insights that sharpen understanding of the needs of individuals and populations, and provide guidance on how to meet those needs.

We partner clients to gather the voice of consumers and the workforce to gain insights that address unmet needs. Through the use of integrated data, advanced analytics and strategic advisory services, we are helping clients transform their organizations to deliver high quality services and lifetime loyalty. 

Our Values:

Champion the Client:We demonstrate an unwavering passion for delivering high-quality solutions and service. We commit to understanding the goals and needs of our clients. We always look for opportunities to improve and create value. Each of us understands our role in enabling client success.

All Together Better:We are united by the common purpose of our vision and mission. We promote teamwork and a culture of belonging by building strong relationships and fostering trust. We collaborate to identify and develop innovative solutions.

Embrace Change: We recognize that change is constant and presents opportunities to learn, adapt, and evolve. We seek creative solutions to challenges and e pursue them with optimism and enthusiasm.

Do the Right Thing: We demonstrate commitment to all our stakeholders, including clients, staff, and partners. We take personal accountability for our responsibilities and actions. We do right by each other by acting with honesty and kindness. We provide meaningful recognition and feedback to others.

Job Description

We're looking for a savvy and dynamic Sales Director with enterprise sales experience to join our high performing team. You will be based in North Sydney but with access to our Forsta global teams and support services.

You will play a pivotal role in driving sales and increasing our market presence in the APAC region through SDR support, lead self-generation, leveraging networks and local marketing. As a key member of our sales team, you will deliver growth through creative and effective sales initiatives and develop new business opportunities in our customer & employee experience, and market research categories. 

What We Need: 

We're searching for someone who's passionate about what they do. Someone with a curious and investigative mindset who understands how to solve problems through deep discovery and smart analysis.

We’re looking for someone who’s organised, who can work to a plan, who gets ahead of the curve, and who not only has an eye for detail but knows that the details matter.

We require someone who can roll their sleeves up and who brings people together. Someone who leans in, finds the reason to step up and not to step away. 

We need someone who wants to push themselves to be successful, push us to be better and help our customers to think a little differently. 

Key Responsibilities: 

• Leading your sales process, supported by presales and services team members. Responsibilities include achieving quarterly and annual sales targets/KPIs, providing regular updates on sales performance, pipeline development and forecasting in Salesforce.
• Self-generating new leads through networking and prospecting. 
• Applying value-based selling methodologies to all opportunities. 
• Developing and executing comprehensive value-based sales strategies to achieve revenue targets and business objectives. 
• Collaborate with cross-functional teams including SDRs, bids, consulting, marketing, product development, and customer success to ensure alignment and maximize opportunities. 
• Develop and maintain in-depth knowledge of Forsta solution offerings. 
• Stay abreast of industry trends, market developments, and competitor activities to identify opportunities for innovation and growth. 
• Act as a representative of Forsta at industry conferences and association meetings. 

Qualifications

What’s in your tool kit: 

• Proven success in enterprise strategic sales, business development, or a related role. 
• Previous experience selling SaaS application software solutions, or similar. 
• Knowledge of market-research and/or customer experience categories is preferable. 
• Expertise in self-generating leads and developing prospects. 
• Knowledge and application in using value-based selling methodologies; Challenger, MEDDIC, Command The Message etc. 
• Strong capabilities in problem solving and critical thinking. 
• Ability to develop robust ‘win’ strategies and articulate the “Why Forsta?” story. 
• Excellent presentation skills with the ability to clearly convey complex information in an engaging and compelling way. 
• Exceptional organisational skills. 
• Ability to be a team player and collaborator. 
• Attitude to succeed & be a pro-active learner. 
• Strong IT skills including Microsoft Office & SFDC. 

Your success will be measured by the achievement of targets, your commitment to lead-generating activities, organisational and deal management skills and your ability to deliver on your strategic plan. 

Additional Information

Don’t meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Press Ganey we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways. You may be just the right candidate for this or other roles.