Company Description

Live the French Way, Discover Sofitel Darling Harbour.

Outstanding people make it all happen and we are committed to creating an energising, rewarding and exciting work environment. Become part of a culture that is dedicated to executing exceptional luxury experiences for our guests.

Job Description

• Manage a portfolio of major accounts that have specific potential for Accor’s hotels Business Events Segment
• Manage lead referral and quote distribution through ANAIS
• Manage and prepare client action plans using the key account management template in ANAIS to co-ordinate activity with that client and hotels
• Build close working relationships with key decision makers and increase account market share
• Increase and maintain the relationship with Business Events Sydney to ensure Accor is obtaining increased market share
• Analyse key assigned accounts to ensure coverage across industry segments with greatest potential and devise call strategies/plans in conjunction with RDOSM and hotels
• Research and develop new business opportunities for AccorHotels across the Business Events segment
• Work in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.
• Assist RDOSM in preparation of budget, revenue strategies and sales & marketing plans for all Accor’s Hotels
• Ensure all customer enquiries are replied to and auctioned within 24 hours of receipt
• Implement preferred partnerships in conjunction with RDOSM
• Maximise revenue by promoting Hotels products including restaurants and other outlets by cross selling/up selling
• Prepare a monthly Sales Report reflecting activities, market intelligence and adjustments to the sales activity plan.
• Represent Accor at Business Events trade shows, seminars, sales trips as and when required by RDOSM
• Keep up to date on Business Events trends and competitor offers, share this information with RDOSM
• Full understanding of your brand, your competitors, your clients.
• Assist with site inspections, familiarizations and sales appointments for all hotels
• Understanding of Accor hotels digital distribution strategies and results in MICE Market
• Understand the hotels contribution to SEM for MICE and results received
• Create opportunities for Accor Hotels to feature and distribute special MICE offers through partner and customer channels
• Manage a portfolio of major accounts that have specific potential for Accor’s hotels Business Events Segment
• Manage lead referral and quote distribution through ANAIS
• Manage and prepare client action plans using the key account management template in ANAIS to co-ordinate activity with that client and hotels
• Build close working relationships with key decision makers and increase account market share
• Increase and maintain the relationship with Business Events Sydney to ensure Accor is obtaining increased market share
• Analyse key assigned accounts to ensure coverage across industry segments with greatest potential and devise call strategies/plans in conjunction with RDOSM and hotels
• Research and develop new business opportunities for AccorHotels across the Business Events segment
• Work in conjunction with Accor properties / Global Sales to identify and target new Business Event opportunities.
• Assist RDOSM in preparation of budget, revenue strategies and sales & marketing plans for all Accor’s Hotels
• Ensure all customer enquiries are replied to and auctioned within 24 hours of receipt
• Implement preferred partnerships in conjunction with RDOSM
• Maximise revenue by promoting Hotels products including restaurants and other outlets by cross selling/up selling
• Prepare a monthly Sales Report reflecting activities, market intelligence and adjustments to the sales activity plan.
• Represent Accor at Business Events trade shows, seminars, sales trips as and when required by RDOSM
• Keep up to date on Business Events trends and competitor offers, share this information with RDOSM
• Full understanding of your brand, your competitors, your clients.
• Assist with site inspections, familiarizations and sales appointments for all hotels
• Understanding of Accor hotels digital distribution strategies and results in MICE Market
• Understand the hotels contribution to SEM for MICE and results received
• Create opportunities for Accor Hotels to feature and distribute special MICE offers through partner and customer channels

Qualifications

• Minimum 5 years experience leading a Sales team is preferred.
• Highly motivated with excellent attention to detail.
• Experience within a similar role.
• Strong communication skills.
• Always display a professional appearance, representing our Sofitel brand. 

Additional Information

If you share our passion for hospitality, service excellence, innovation and drive, we would love to hear from you!

Our commitment to Diversity & Inclusion:

We are an inclusive company, and our ambition is to attract, recruit and promote diverse talent. We offer reasonable adjustments to support you. If you require an adjustment to be made during the recruitment process, you're welcome to let us know. 

Please note that full AU working rights are required for this role.