• Summary of the main function/purpose of the position:

A server is expected to exceed guest and homeowner's expectations by providing timely service, attentiveness to guests’ needs, and making them feel welcome and relaxed while visiting our restaurants. He/she is also responsible for obtaining all knowledge of the menu to provide excellent customer service.

• 
  Key Principal duties/responsibilities:

• Complete the opening/closing checklist
• Follow the company’s non-negotiable by greeting and welcoming guest
• Know all food/drink items
• Process credit card and room charges through a point-of-sale system
• Clear and clean tables as guests finish up their meals
• Keep surrounding areas clean
• Full knowledge of state liquor laws
• Be familiar with the club soft computer system
• Ensure guest satisfaction
• Ensure prepared orders are accurate and delivered promptly
• Up-sell and relay all specials
• Serve guest orders by retrieving and delivering from the bar or kitchen along with condiments and cutlery needed.

• 
  Accountability: Areas in which the position is accountable/responsible:

• 
  Follow all of the company’s non-negotiables and Mission, vision, and values
• Work as a team player and help when needed

Al Fresco servers are to have passion, respect, excellence, motivation, enthusiasm, and reliability

V. Educational and/or equivalence in experience requirements: (Example Only)

Specialized or technical educational requirements: (Examples Only)

Certification or licensing requirements: (Example Only)

VI. Specialized equipment or machines used in the course of the duties of the position.

• Silverware
• Plate ware
• Condiments
• Glasses
• Clubsoft (POS)
• Drink machine

VII. Physical demands: (specifics to the job itself)

• Constant standing over a long period.
• Be able to lift 40-50lb

VIII. Work Environment:

• Hot working areas
• Outside
• Crowded environment

IX. Additional Remarks: