Customer Service Representative

Prancer Capital is an auto finance company located in Lake Mary, FL. We are looking to add an employee to our Customer Service/ Collections department.

Job Description:

· Contact delinquent customers by mail, telephone or other approved methods i in order to solicit payments.

· Perform other assigned tasks and duties necessary to support the company.

· Keeping accurate records and reporting on collection activity

· Take actions to encourage timely debt payments

· Resolve billing and customer credit issues

· Update account status records and collection efforts

· Report on collection activity and accounts receivable status

Qualifications:

· At least one year similar or related experience preferred.

· Would be willing to train the right candidate.

· Must be highly organized, self-motivated, able to prioritize numerous tasks with great attention to detail and work well in a fast-paced environment.

· Must possess good decision-making skills and have a high school diploma or equivalent.

· Bilingual a plus.

Benefits:

· Health, Dental, Vision, 401(k) Matching

Job Type: Full-time

Pay: $14.50 - $15.00 per hour

Benefits:

• 401(k) matching
• Dental insurance
• Health insurance
• Vision insurance

Experience level:

• No experience needed

Weekly day range:

• Monday to Friday

Work setting:

• In-person
• Office

Work Location: In person