Description
We are looking for a competent Customer Service Representative / Office Assistant to help with the organization and running of the daily administrative operations of the company. The ideal candidate will be a hard-working professional able to undertake a variety of office support tasks and work diligently under pressure. This person will be comfortable working with a high degree of attention to detail and discretion as well as incorporating new and effective ways to achieve better results.

The office address is: 1950 W Corporate Way, Anaheim CA 92801

Responsibilities

• Organize office and assist associates in ways that optimize procedures
• Sort and distribute communications in a timely manner
• Create and update records ensuring accuracy and validity of information
• Schedule and plan meetings and appointments
• Monitor level of supplies and handle shortages
• Resolve office-related malfunctions and respond to requests or issues
• Coordinate with other departments to ensure compliance with established policies
• Maintain trusting relationships with suppliers, customers and colleagues
• Assist the customer service team with fingerprinting appointments when needed
• Assist the customer service team with phones, emails and chat support as needed
• Perform receptionist duties when needed

Requirements

• Ability to already own or to successfully obtain a CA DOJ Finger Rolling Certification
• Proven experience as a back-office assistant, office assistant, virtual assistant or in another relevant administrative role
• Working knowledge of office equipment
• Excellent organizational and time management skills
• Analytical abilities and aptitude in problem-solving
• Excellent written and verbal communication skills
• Proficiency in MS Office

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Expected hours: 30 – 40 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift
• Monday to Friday
• No nights
• No weekends

Application Question(s):

• Do you consider yourself to be tech-savvy?

Education:

• High school or equivalent (Required)

Experience:

• Customer service: 1 year (Required)

Ability to Commute:

• Anaheim, CA 92801 (Required)

Work Location: In person