11 Customer Relationship Coordinator Jobs in Austin, TX
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Poolie is Hiring a Customer Relationship Coordinator Near Austin, TX
Description
JOB SUMMARY:
RESPONSIBILITIES:
- Develop and maintain relationships: Build rapport with assigned customers,understanding their needs, concerns, and goals. Regularly communicate,providing updates and proactive support.
- Drive sales and upsell/cross-sell opportunities: Identify potential business growth within existing accounts by recommending relevant products or services.Negotiate contracts and close deals.
- Proactively engage with potential customers via phone to introduce and discuss products and services.
- Respond promptly to inbound inquiries and calls to qualify leads, nurture relationships, and convert to customers.
- Convert leads into customers, consistently meeting or exceeding assigned quotas
- Resolve customer issues: Address inquiries, complaints, and challenges promptly and effectively, ensuring customer satisfaction.
- Track and analyze customer data: Utilize CRM systems and data analysis tools to gain insights into customer behavior, preferences, and trends.
- Develop and implement customer engagement strategies: Design and execute campaigns, promotions, and initiatives to drive customer engagement and loyalty.
- Collaborate with internal teams: Work closely with sales, marketing, and other departments to ensure a seamless customer experience and achieve shared goals.
- Stay informed of industry trends: Stay abreast of market developments,competitor offerings, and best practices in customer relationship management.
- Prepare reports and presentations: Generate reports on customer interactions,sales performance, and key metrics. Present findings to stakeholders.
QUALIFICATIONS:
- Bachelor's degree in business, marketing, communication, or a related field.
- 2 years of experience in customer relationship management or sales.
- Excellent communication, interpersonal, and negotiation skills.
- Strong analytical and problem-solving abilities.
- Proficient in CRM software and data analysis tools.
- Ability to work independently and manage multiple priorities effectively.
- Strong team player with a collaborative attitude.
- Experience in pool industry preferred
SCHEDULE:
- 2 Shifts Available
- THURSDAY- MONDAY
- MONDAY- FRIDAY
- Base Pay plus commission
BENEFITS:
- Medical, Vision, and Dental Insurance
- Short and Long Term disability paid for by company
- Employee Assistance Programs for mental health and wellness
- Paid Time Off
- 10 Company Holidays
- Training and Development Opportunities
- Employee Purpose Plan
Salary
$40,000 - $45,000 per year
Job Summary
Full Time
$56k-68k (estimate)
02/23/2024
04/22/2024
The job skills required for Customer Relationship Coordinator include Problem Solving, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Relationship Coordinator. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Relationship Coordinator. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Relationship Coordinator positions, which can be used as a reference in future career path planning. As a Customer Relationship Coordinator, it can be promoted into senior positions as a Contact Center Representative III - Inbound that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Relationship Coordinator. You can explore the career advancement for a Customer Relationship Coordinator below and select your interested title to get hiring information.
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