52 Front Desk Agent | Washington Marriott Capitol Hill Jobs in Washington, DC
PM New Logo is Hiring a Front Desk Agent | Washington Marriott Capitol Hill Near Washington, DC
Join a collaborative team of hospitality pros who are dedicated to curating and delivering hotel experiences as unique as the city they call home. Our team at The Washington Marriott Capitol Hill Hotel is looking for a Guest Services Agent who is a hard-working, friendly, charismatic person who wants to personalize the guest experience. The ideal candidate is dedicated, personable, professional, and communicates well.
You will be at the center of the hotel's universe-the front office. We need someone to be the face at our front desk. Do you want to create a warm and welcoming environment for our guests by sharing your knowledge of the area? Then this could be the job for you. In addition to generally spreading joy, you’ll be making sure all guests receive excellent service from check-in to check-out.
The Washington Marriott Capitol Hill, located in the trendy NoMa district, introduces modern luxury and distinguished hospitality unmatched in Washington, D.C. With perfection in every detail and beautifully appointed guest rooms and suites, our luxurious hotel puts you in the heart of celebrated local attractions, as well as the world’s second busiest Amtrak hub, Union Station. An architectural icon, the Washington Marriott Capitol Hill is set to surprise, entertain, and inspire with a clever and contemporary vibe. Being part of opening this new hotel is an extraordinary opportunity to create something special and lasting.
WHEN YOU'RE HERE
PM Perks (vary by hours)
● Medical (5 plans to choose from); Dental Vision options
● 401k 3% match
● PTO Sick, Holidays
● Double-Pay holiday pay
● Same Day Pay Option
● Short Term Disability options
● $10,000 Complimentary Life Insurance Policy
● Hotel discounts
WHAT YOU’LL DO
● Provide exceptional personalized customer service and experiences to guests.
● Live like a local. Knowledge of the neighborhood and city.
● Think on your feet, use good judgment and problem solve in a fast-paced environment.
● Provide support to front office leaders and the entire hotel team.
● Create a warm and welcoming atmosphere.
QUALIFICATIONS SKILLS
- Work experience as a Hotel Front Desk Agent, Receptionist or similar role.
- Experience with hotel reservations software, like Lightspeed.
- Exceptional communication skills both verbal and written.
- Customer service attitude.
- Knowledgeable in Microsoft Office.
- Open availability required. Must be prepared to work various shifts (7-3pm, 3-11pm, weekdays, weekends, holidays).
ABOUT PM HOTEL GROUP | Awards Accolades:
- Recognized as a Best Place to Work in Hospitality as seen in Hotel Business (2019)
- Fastest Growing Private Companies in DC – Washington Business Journal (2020 2019)
- Inc 5000 – Fastest Growing Private Hospitality Companies (2019)
- AHLA Paving the Way Award 2021 – Vanessa Stanley
PM is PEOPLE-POWERED
At PM Hotel Group we are passionate about fostering an environment that allows our associates to thrive. Creating a culture dedicated to respect, teamwork, entrepreneurial spirit, and the drive to succeed, we encourage our associates to express themselves and their unique talents. We celebrate diversity and are committed to equity and inclusion.
A top-15 hotel management company, PM Hotel Group has over two decades of experience building relationships with brands, partners, and third-party hotel owners. We know that our greatest resource is our people, and this people-first mindset is at the heart of our corporate DNA.
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Job Summary
Full Time
$31k-42k (estimate)
04/09/2023
06/26/2024
The job skills required for Front Desk Agent | Washington Marriott Capitol Hill include Customer Service, Guest Service, Front Office, Communication Skills, Teamwork, Life Insurance, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Agent | Washington Marriott Capitol Hill. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Agent | Washington Marriott Capitol Hill. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Front Desk Agent | Washington Marriott Capitol Hill positions, which can be used as a reference in future career path planning. As a Front Desk Agent | Washington Marriott Capitol Hill, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Front Desk Agent | Washington Marriott Capitol Hill. You can explore the career advancement for a Front Desk Agent | Washington Marriott Capitol Hill below and select your interested title to get hiring information.
If you are interested in becoming a Front Desk Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Front Desk Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Front Desk Agent job description and responsibilities
When guests are ready to depart, the front desk agent generates their final bills and checks them out.
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A Front Desk Agent ensures customers receive the best service possible from the property.
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Some front desk agents served a hotel associate apprenticeship.
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The front desk agent can check different guest queries, they can check different problems and various complaints.
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The front desk agent can also post charges towards a guest account.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Front Desk Agent jobs
Check for sold-out dates before promising availability.
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Desk Clerks typically study at similar levels compared with Front Desk Agents.
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Make checklists and to-do lists.
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Seek Out Hospitality Skills Training Opportunities.
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Finally, Add A Summary Or Objective Statement.
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Step 3: View the best colleges and universities for Front Desk Agent.
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