In this role you will be a key member of our Product Management team that is responsible for the implementation of changes to our personal auto insurance product. You will assist in the gathering and documentation of detailed project requirements and then you will thoroughly test each product change for accuracy. This position is critical in advancing our mission to drive profit-focused technical excellence within the Plymouth Rock Group of Companies.

Here is what you will do

• Works with various Product teams to identify opportunities for improvement in department operations and processes.
• Gathers, documents, and analyzes business needs and requirements.
• Manages projects, develops project plans, and monitors performance of those projects.
• Interacts with our IT partners to ensure the Product is properly implemented.
• Tests the system and creates system documentation and user manuals.
• Evaluates business processes and requirements, uncovers areas for improvement and develops and implements solutions.
• Leads ongoing reviews of business processes and develops optimization strategies.
• Facilitates meetings to share ideas and findings.
• Effectively communicates your insights and plans to cross-functional team members and management.
• Provides leadership, training, coaching, and guidance to junior staff.

Here is what you will bring to the table

• A bachelors degree in business or related field.
• Requires at least 2 years of experience in business analysis or a related field.
• Exceptional analytical and conceptual thinking skills.
• The ability to influence stakeholders and work closely with them to determine acceptable solutions.
• Excellent documentation skills.
• Proficiency with Microsoft applications including Word, Excel, and Outlook.
• Excellent planning, organizational, and time management skills.
• A history of leading or supporting successful projects.
• Strong experience in user testing and project management.
• Basic knowledge of programming and utilizing query tools (SQL).
• Creative thinker with the ability to synthesize information from various sources and apply that information to business problems.
• Property & Casualty insurance knowledge is desired.

Why work for us

• 4 weeks accrued paid time off 9 paid national holidays per year
• Tuition Reimbursement
• Low cost and excellent coverage health insurance options (medical, dental, vision)
• Onsite Fitness center opening Summer 2023 at our Boston Headquarters
• Robust health and wellness program and fitness reimbursements
• Auto and home insurance discounts
• Matching gift opportunities
• Annual 401(k) Employer Contribution (up to 7.5% of your base salary)
• Company sponsored social events
• Various Paid Family leave options including Paid Parental Leave
• $3,000 one-time bonus payment on health insurance waiver

About the Company

The Plymouth Rock Company and its affiliated group of companies write and manage over $1.8 billion in personal and commercial auto and homeowners insurance throughout the Northeast and mid-Atlantic, where we have built an unparalleled reputation for service. We continuously invest in technology, our employees thrive in our empowering environment, and our customers are among the most loyal in the industry. The Plymouth Rock group of companies employs more than 2,000 people and is headquartered in Boston, Massachusetts. Plymouth Rock Assurance Corporation holds an A.M. Best rating of A-/Excellent.

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