What we are looking for

At Equilibrium, we are building a company where collaborative and cross-functional innovation across deeply integrated and cohesive product and engineering teams drives superior product vision, design and execution. We are looking for a Product Operations Analyst who shares our vision that an energy company can be built from the ground up leveraging deep domain expertise alongside a commitment to data, ML, AI, and the automated workflows to autonomously act upon data-driven insights. Specifically, this candidate will own the product operations activities related to our financial energy trading business, Trading & Portfolio Management, as we expand to new geographies, products, and scale.

At Equilibrium, Product Operations includes all the design, execution, and support required to ensure our products perform at a high standard. In the near-term, you will work cross-functionally with business operators, engineers, and the broader product organization to execute our deeply-technical product operations processes to support the scaling of our financial energy trading business. The day-to-day work may involve analyzing recent operations data and providing product development partners with prioritization recommendations, running on-call incidents to ground to prevent them from happening again, serving as the subject matter expert for market operations and expansion, and more. In the medium-term, you will hone your expert mastery of the product operations processes to help us expand our solution reach into new geographies, markets, products and scale. Lastly, you will sharpen your communication proficiency to effectively convey and codify robust standards that ensure consistency at scale.

What you will do

• Iterate upon, refine, and support our product operations efforts
• Iterate and refine product key performance indicators and utilize performance assessment infrastructure to best inform product development efforts that improve sustainable operational performance in production
• Work directly with the product management and engineering teams to design new capabilities, processes, and features to ensure operational success
• Contribute to product strategy of Equilibrium’s Trading business program
• Identify data and collateral required for constructing coherent and data-driven decisions to inform product strategy
• Nurture relationships with key stakeholders and seek their input into product strategy
• Build and maintain knowledge bases, disseminate insights, and serve as a domain-expert to promote product strategies
• Identify growth opportunities into additional capabilities, use cases, markets, and geographies
• Lead product analysis to improve capabilities and support growth
• Compile stakeholder feedback and clearly document analytical approaches
• Work with product management colleagues to systematize product analyses and adding new analytical templates to our product development and operations playbook 
• Continuously improve and extend our product analysis capabilities
• Compile datasets that allow us to create realistic product prototypes
• Oversee operational delivery of product features
• Collect data and collateral directly useable to inform product delivery efforts
• Define and oversee deployment of systems that track our product’s operational performance, including support for potential compliance activities within regulated environments
• Continuously improve product delivery lead-times by emphasizing product operational readiness
• Serve as a collaborative team member within the product organization, helping to fulfill our company mission and ambition
• Embody the company’s and product organization’s principles via your day-to-day contributions 
• Contribute to improving the product organization’s value contribution, productivity, process improvement, and culture

The minimum qualifications you’ll need

• BA/BS degree in a technical or business discipline with a heavy focus on analytics (i.e., Engineering, Economics, Statistics) or equivalent professional experience
• Strong competency in an analytical / data toolkit (i.e., Advanced Excel, SQL, Databricks, Snowflake, data viz tools etc.)
• A strong desire to learn about the energy industry
• A commitment to traversing a steep technical learning curve, mastering a complex product operations ecosystem, and studying a sophisticated technology landscape
• A passion for contributing to our company’s clean energy mission and people-first principles 

Nice to have additional skills

• 2-5 years of experience in software product operations, top tier management consulting, business operations or other related role
• 2-5 years of experience in the energy industry, financial trading, energy trading experience a strong plus
• Software and/or data science experience a strong plus
• Experience working with a broad range of data analysis tools and coding languages (i.e., Coda, Python, SQL, Plotly/Dash, etc.)
• Experience working effectively in a remote environment with a diverse set of stakeholders