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Plumbing Nerds is Hiring a Customer Service Nerd (CSR) Near Naples, FL
CUSTOMER SERVICE NERD (CSR)
DID YOU KNOW?
- There is a company that provides Starbucks coffee every morning.
- There is a company that rents out a restaurant/brewery for the entire company and their family to celebrate.
- There is a company that invests in personal growth for everyone in the company.
- Plumbing, Cooling & Electrical Nerds is a leading plumbing, HVAC, and electrical service company focused on providing a 5-star customer service experience.
- We love and believe in the constant education of our staff, partners, and customers.
- We are a growing company which means plenty of advancement opportunities.
SCHEDULE
- Shift times would be 11:30 a.m. to 8 p.m. four days during the week (negotiable) and Saturdays from 7:00 a.m. to 4:30 p.m.
DAILY EXPECTAIONS
- Schedule customer inbound calls.
- Connect with our existing customers via outbound calls.
- Document and update customer records based on interactions.
- Miscellaneous activities as needed.
PREFERED SKILLS & EXPERIENCES
- Previous experience in customer service, sales, dispatching, or other related fields highly preferred.
- Experience in the home service industry preferred.
- Highly organized & able to prioritize.
- ServiceTitan experience a plus.
- Must have experience with Google Sheets or Microsoft Office.
- Must be honest, ethical and represent the company professionally in all business matters.
- Provide 5-star customer service.
- Must be self-motivated and possess a positive, professional demeanor.
- Be accountable to your metrics and be willing to try new things in order to improve.
NERDY PERKS
- Top Compensation plus incentives.
- Medical, Dental & Vision Benefits
- Paid Coaching & Training Weekly
- Paid Vacation Time
- Paid Holidays
- FREE Life Insurance
- Your Own Money-Making Machine with Company Contribution – a.k.a. 401(k)
- Growth & Advancement Opportunities from Management to Ownership.
Come join a growing team who focuses on knowing the plumbing, HVAC and electrical trades better than anyone else.
*Plumbing, Cooling & Electrical Nerds is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability or any other basis protected by federal, state or local law.
*All candidates are required to undergo a pre-employment drug screen and employment.
Job Summary
JOB TYPE
Full Time
SALARY
$32k-40k (estimate)
POST DATE
04/12/2023
EXPIRATION DATE
05/16/2024
WEBSITE
plumbingnerds.com
HEADQUARTERS
Bonita Springs, FL
SIZE
<25
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