22 CSR - Customer Service Representative Jobs in Durham, NC
PLS Check Cashing Store is Hiring a CSR - Customer Service Representative Near Durham, NC
Responsibilities
Position Overview:
Successful Customer Service Representatives (CSR) are the primary point-of-contact with our customers. They are the “face" of PLS. As such, they are accountable for delivering superior customer service. They also sell company products and services. The CSR is accountable for maintaining company standards of quality and complying with all policies and procedures.
Job Responsibilities:
- Providing outstanding customer service to ensure repeat business
- Promoting our products and services to current and potential customers
- Ensuring all transactions are completed in compliance with federal, state, and local regulations
- Following company policies and procedures
- Maintaining a balanced cash drawer
- Completing all transactions accurately, including cash handling
- Using multiple computer applications to access information and process transactions
- Resolving customer complaints or referring complaints to the Store Manager for resolution
- Maintaining a safe, organized, and clean environment
- Performing other duties as instructed by management
Qualifications
Job Requirements:
- Previous customer service experience in industries such as hospitality, financial services, retail or restaurant is preferred
- Ability, willingness, and comfort to engage with customers
- Strong verbal communication
- Ability to drive sales
- Exceptional attention to detail and ability to multi-task
- Professional appearance and demeanor
- Able to work flexible hours, including early morning, evenings, weekends, and holidays
- English/Spanish bilingual is a plus
Physical Requirements:
- Must be able to sit and/or stand for long periods of time.
- Ability to lift 15 lbs.
- Must be able to work in restrictive spaces and keep their concentration in a busy environment with moderate to high noise levels
Benefits:
Benefits for eligible employees include medical/dental/vision, 401k, vacation, opportunities for advancement, on-going training available.
You can apply using this link :
https://careers-pls.icims.com/jobs/14350/customer-service-representative/job?mobile=false&width=773&height=4823&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240
Have a great day!
Job Types: Full-time, Part-time
Pay: From $13.50 per hour
Expected hours: 13.50 per week
Experience level:
- No experience needed
Shift:
- Day shift
- Evening shift
- Night shift
Weekly day range:
- Monday to Friday
- Weekends as needed
Ability to Relocate:
- Durham, NC: Relocate before starting work (Required)
Work Location: Multiple locations
Job Summary
Full Time | Part Time
$37k-47k (estimate)
03/07/2024
06/04/2024
The job skills required for CSR - Customer Service Representative include Customer Service, CSR, Products and Services, Attention to Detail, Verbal Communication, Cash Handling, etc. Having related job skills and expertise will give you an advantage when applying to be a CSR - Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by CSR - Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for CSR - Customer Service Representative positions, which can be used as a reference in future career path planning. As a CSR - Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary CSR - Customer Service Representative. You can explore the career advancement for a CSR - Customer Service Representative below and select your interested title to get hiring information.
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