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Plexis Healthcare Systems, Inc., a progressive software development company in Ashland Oregon, is looking to hire an enthusiastic and experienced Application Support Specialist. This position is remote. Please apply at www.plexishealth.com
POSITION PURPOSE
The Application Support Specialist position provides assistance with the configuration, setup, and maintenance of Plexis software products. Specializing in the resolution of complex problems related to the administration of governmental and commercial health insurance programs. This will include taking, logging, and responding to client support issues. Reported issues are submitted via telephone, e-mail, or the Plexis website. The position will take directions from the Supervisor of Client Support Services as well as contribute to the support team in a constructive manner.
ESSENTIAL FUNCTIONS AND BASIC DUTIES
QUALIFICATIONS
PHYSICAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
WORKING CONDITIONS
Ability to tolerate, use, work with, in, or under:
The key physical requirements for this position include the ability to move freely through an office environment; use of standard office equipment including PCs, Fax Copiers and Phone Systems.
Auto and possible Air travel to client locations may be required.
MENTAL ACTIVITIES AND REQUIREMENTS OF THIS POSITION
REASONING ABILITY:
MATHEMATICS ABILITY:
LANGUAGE ABILITY:
Position Details:
Position Location: Remote
Position Status: Full-Time/Exempt
Benefits: Competitive Healthcare and Vacation Package
Salary Range: $35,860 - $50,000 Depending on Experience
It is the policy of Plexis Healthcare Systems, Inc. to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law.
Full Time
IT Outsourcing & Consulting
$59k-83k (estimate)
04/13/2024
06/12/2024
ceoplexisweb.net
Ashland, OR
<25
IT Outsourcing & Consulting
The job skills required for Application Support Specialist - 2024 include Customer Service, Troubleshooting, Written Communication, Customer Satisfaction, Billing, Attention to Detail, etc. Having related job skills and expertise will give you an advantage when applying to be an Application Support Specialist - 2024. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Application Support Specialist - 2024. Select any job title you are interested in and start to search job requirements.
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Quotes from people on Application Support Specialist job description and responsibilities
The Application Support Specialist administer all building activities like development of data models, application codes, on-line support and planning related tests.
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They are responsible for any malfunctioning of applications or software systems and analyzing necessary software requirements.
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They also provide assistance to the customers or clients regarding the use of various software applications.
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Application support analysts can provide support through email, phone calls or live chat.
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Technical support relates to the maintenance of the app, software and other organization's technological systems.
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Career tips from people on Application Support Specialist jobs
A person who plans to become an application support specialist should be prepared to train other personnel on how to meet the technical needs of customers effectively.
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Previous experience as an application support specialists or a similar role.
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Provide technical support to teams within the organization, and to external clients when required.
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Up-to-date knowledge of scripting, coding and application software.
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A technical support specialist should be able to work calmly when under pressure.
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