Description

• Provide daily guidance and direction to team
• Serve as first response for employee issues/disputes
• Approve time off requests, ensuring adequate staffing during peak times
• Review and approve biweekly payroll
• Provide employee feedback, coaching, and counseling
• Conduct annual employee performance reviews and deliver reviews to employees
• Attend management meetings, when requested
• Assist with high call volume
• Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
• View patient visit notes, identifying problems & diagnosis listed and physician orders
• Assist in patient registration and financial transactions
• May schedule radiology/lab
• May include recall scheduling
• Perform other duties as assigned

Qualifications

Education: High school diploma or GED.

Experience: Minimum two-three years of experience in a doctors office. Prior scheduling experience preferred. Prior dermatology office experience is not required, but preferred.

Performance Requirements:

• Excellent written and verbal communication skills
• Excellent customer service skills are required
• Experience working in a medical office
• Ability to multi-task and work in fast-paced environment.
• Detail-oriented
• Basic understanding of healthcare plans
• Be able to read and understand medical benefits.
• Bilingual is a plus.
• Valid Drivers License

Qualifications