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Customer Service Representative Weekend Opener
$36k-45k (estimate)
Full Time | Skilled Nursing Services & Residential Care 1 Week Ago
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ComForCare Home Care is Hiring a Customer Service Representative Weekend Opener Near Urbandale, IA

Job SummaryThe club's Opener will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. The club's opener is responsible for ensuring the gym is open on Monday-Friday mornings. Their primary shifts will be from 5am to 12pm.
Essential Duties And Responsibilities
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member’s accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member’s expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.
Physical Demands
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

Job Summary

JOB TYPE

Full Time

INDUSTRY

Skilled Nursing Services & Residential Care

SALARY

$36k-45k (estimate)

POST DATE

05/20/2024

EXPIRATION DATE

06/14/2024

WEBSITE

comforcareswct.com

HEADQUARTERS

Stamford, CT

SIZE

<25

INDUSTRY

Skilled Nursing Services & Residential Care

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