Assistant Executive Director

We offer competitive salary, full benefits package, Paid Time Off, and opportunities for professional growth.

Aegis / Pinnacle Treatment Centers is a growing leader in addiction treatment services. We provide care across the nation touching the lives of more than 30,000 patients daily.

Our mission is to remove all barriers to recovery and transform individuals, families, and communities with treatment that works.

Our employees believe we are creating a better world where lives and communities are made whole again through comprehensive treatment.

As an Assistant Executive Director, you will work under the direction of the clinic manager to assist with the operation of an outpatient narcotic treatment clinic providing drug replacement therapy and individual and group counseling. You will assist with hiring, training, supervising, and managing the performance of the clinic and administrative staff. You will also help the clinic manager meet financial and quality of care goals to meet our company mission.

Pay Range: $66,750 to $67,750

Benefits:

• 18 days PTO (Paid Time Off)
• 401k with company match
• Company sponsored ongoing training and certification opportunities.
• Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance.
• Substance Use Disorder Treatment and Recovery Loan Repayment Program (STAR LRP)
• Discounted tuition and scholarships through Capella University

Requirements:

• Experience in managing five (5) or more employees
• Stable work history

Preferred:

• Three (3) or more years of management / or supervisory experience in clinical, mental health and social services field.

Responsibilities:

• Assists the clinic manager with the day-to-day operations of the clinic, as it relates to the patients, staff members and the facility.
• Maintains professional relationships with patients based on mutual trust and respect and in accordance with the provisions of the PTC Code of Conduct & Ethics, and Patient Bill of Rights.
• Follow the instructions of and reporting to the Clinic Manager.
• Reports inappropriate behavior and misconduct of other staff members to the Clinic Manager, Corporate Compliance Officer, Corporate Counsel, and/or Corporate Directors as appropriate according to the situation.
• Assists the Clinic Manager with the training and supervision of clinic staff members, as detailed in the relevant training curriculums and literature.
• Provides subordinate staff members with direction and feedback in full detail and on a regular ongoing basis. When necessary, documents such interactions allow the Clinic Manager to hold the staff member accountable.
• Assists the Clinic Manager with the oversight of the front office staff and activities, especially as it relates to customer service, scheduling of patients, collection of fees, handling of funds, verification of eligibility, processing of billing, data entry (e.g., Cal OMS), etc.
• Assists the Clinic Manager with the oversight of the back office and lab staff and activities, especially as it relates to admissions / intakes of patients, medical examinations, discharges, completion of documentation (e.g., super bills, etc.), handling of urine analysis (UA) screening, bloodwork, and breath analyzer (BAs).
• Assists the Clinic Manager with the oversight of the dispensary and management of medication inventory, especially as it relates to daily / monthly / annual reconciliations of medications, the ordering and dispensing of medication, handling of take homes, handling of returned medication, and courtesy doses.
• Assists the Clinic Manager with the oversight of counselors and clinical services, especially as it relates to assignment of patients and adjustment of caseloads, review of patient documentation (for compliance and accuracy), review of PHASE reports (e.g., UA, etc.) and the implementation of Clinical Risk Management and Relapse Prevention policies, participation in case conferences, peer reviews and fair hearings, implementation of clinical training and medical lectures.
• Assists the Clinic Manager with HR management, especially as it relates to the California Labor Code, time tracking and attendance, employee relations, processing of compensation and benefits, performance reviews, reviews of licensure and certification, correction action plans, disciplinary actions, bonuses, as well as attending staff meetings.
• Assists the Clinic Manager with efforts to improve elevated levels of customer services, especially as it relates to the development of a local Patient Advisory & Advocacy Group (PAAG), Keys to Recovery support groups, handling of financial aid requests, etc. Doc. HR3201 07/20 (Rev.)
• Assists the Clinic Manager with the community relations and outreach related activities, especially as it relates to attendance of providers meetings, conducting of presentations and open houses, meetings with local government and providers, etc.
• Assists the Clinic Manager with the maintenance of the clinic and management of the facility, especially as it relates to compliance with Cal OSHA, daily inspections of the facility, removal of all obstacles or hazards, conducting of mandatory audits, inspections, drills and training of staff, oversight of utility and services contractors (e.g., landscaping, janitorial).
• Assists the Clinic Manager with the development of clinic annual and quarterly plans for performance improvement, as well as annual budgets. Participate with the Clinic Manager with their discussions with Department Directors regarding the clinic’s goals and objectives. In addition, assist the Clinic Manager with the implementation of the plan, as well as follow-up, progress reports, and outcome measuring.

Join our team. Join our mission.