46 Guest service agent Jobs in Portland, OR
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Pineapple Hospitality is Hiring a Guest service agent Near Portland, OR
To quick apply to this position, text SP3755 to (425) 961-9911
Staypineapple is a brand of upscale, award-winning boutique hotels in coveted locations nationwide. We are all about redefining hospitality and inspiring out-of-the-ordinary experiences for our guests.
As we rapidly expand, we are looking for team members who love to make a difference in the lives of others. If you want to be part of a far-from-stuffy company that is dynamic and fun with lots of opportunities, this is the place for you.
Who were looking for
GUEST SERVICES AGENT
Were about the friendliest company youll ever come acrossand we need someone to be the face of this as soon as a guest steps into our hotel.
Are you happy, outgoing and wear a perma-smile? Then this could be the job for you. In addition to generally spreading joy, youll be ensuring guests are receiving great customer service from the time they exit their cab to entering their room and everything in between.
What to expect
Here are a few things that will make your days full and rewarding
- Completing daily front desk duties including check-ins / outs, room scheduling, room moves, late checkouts, stay-overs and rates and types of available rooms as well as other requests from guests.
- Assist arriving and departing guests with their luggage to and from guest rooms.
- Act as a point of reference for guests that require assistance or information and attend to their wishes and requirements.
Acquiring and sharing knowledge of the hotel as well as the surrounding areas, venues and attractions.
Your experience and qualifications
- High School Diploma or equivalent.
- Three to six months related experience preferred.
- Working knowledge of Microsoft Windows and Office.
- Working knowledge of Opera PMS preferred.
- Ability to effectively interact with all hotel guests and team members in a polite and positive manner.
- Ability to quickly assess situations and create effective resolutions to problems.
- Possess a passion to provide excellent customer service.
Why us?
As a growing company, Staypineapple offers plenty of opportunities. If you love making a positive impact on the lives and experiences of others, join our team. Plus, we offer :
- Excellent pay & benefits (including flexible PTO, medical / dental / vision insurance, 401(k), life insurance, pet insurance, etc.)
- Hotel discounts
- Food & Beverage discounts
- Learning & growth opportunities
- Special events & celebrations
Pay : $18.50 per hour
Status : Full Time
Last updated : 2024-05-20
Job Summary
Full Time
$29k-39k (estimate)
05/22/2024
05/25/2024
heypineapple.ca
Bellevue, OH
Related Companies
The job skills required for Guest service agent include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Guest service agent. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Guest service agent. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Guest service agent positions, which can be used as a reference in future career path planning. As a Guest service agent, it can be promoted into senior positions as a Front Desk Clerk, Sr. that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Guest service agent. You can explore the career advancement for a Guest service agent below and select your interested title to get hiring information.
If you are interested in becoming a Guest Service Agent, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Guest Service Agent for your reference.
Step 1: Understand the job description and responsibilities of an Accountant.
Quotes from people on Guest Service Agent job description and responsibilities
Reservations at restaurants or entertainment venues may be made the guest service agent.
03/06/2022: Colorado Springs, CO
When customers check out, part of a service agent’s job entails totaling their bills.
12/21/2021: Gainesville, FL
Calls from hotel rooms that come through the switchboard are usually handled by guest service agents.
03/08/2022: Lompoc, CA
When a problem with cleanliness arises, the agent dispatches housekeeping personnel to the room.
03/03/2022: Flagstaff, AZ
The agent tabulates the room rate and any telephone or room service charges added during the stay.
02/11/2022: Rochester, NY
Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
Career tips from people on Guest Service Agent jobs
Being organized and detail oriented will be beneficial to maintaining records and sorting guest requests.
01/26/2022: Sarasota, FL
The best guest service representatives will have tremendous patience when dealing with guests and accommodate their every need with enthusiasm and poise.
02/03/2022: Sioux Falls, SD
Hotel guest agents spend much of their time arranging for services hotel quests request or need.
02/14/2022: Des Moines, IA
Even minor tasks, such as taking messages for guests and receiving or sending faxes may make a guest's stay more satisfactory and fall under a hotel guest agent's job description.
01/16/2022: Concord, NH
Concierge create memorable guest experiences that achieve guest loyalty and support overall service experience.
01/12/2022: Abilene, TX
Step 3: View the best colleges and universities for Guest Service Agent.
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