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BILINGUAL SPECIALTY (SPANISH)
Performs duties described above in situations where giving information to and interview persons in the Spanish-speaking community is required; uses Spanish language to communicate with them; provides written and verbal translation of brochures, correspondence, and other documen ts.
EXAMPLES OF WORK (ILLUSTRATIVE ONLY )
REQUIRED KNOWLEDGE, SKILLS, AND ABILITIES
This is skilled public contact work giving information to and interviewing the general public in order to process applications and determine eligibility for housing assistance in the City. An employee in this class must determine what housing assistance is available based on the information provided by clients, explain what housing programs are available to meet their needs, determine what programs they qualify for, and inform the client what process is involved to apply. Employees may take phone applications from callers to the housing assistance Hotline and thereby directly provide access to housing assistance. Significant aspects of the work are full-time contact with the general public to provide and elicit information, and the use of judgment to properly process documents. Work is performed under the supervision of an administrative or clerical supervisor.
This position begins at the stated starting salary. The salary increases yearly to top of pay range based on satisfactory performance.
PHDC offers a generous benefits package, including:
ONCE HIRED ALL EMPLOYEES MUST BECOME A RESIDENT OF THE CITY OF PHILADELPHIA WITHIN SIX MONTHS OF APPOINTMENT AND MAINTAIN RESIDENCY STATUS IN THE CITY OF PHILADELPHIA AS A CONDITION OF EMPLOYMENT.
PHDC is an equal opportunity employer and does not permit discrimination based on race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, source of income, familial status, genetic information or domestic or sexual violence victim status .
MINIMUM REQUIREMENTS
PHYSICAL AND MEDICAL STANDARDS
Full Time
Wholesale
$40k-50k (estimate)
04/27/2024
06/26/2024
phdchousing.org
Philadelphia, PA
<25
Wholesale
The following is the career advancement route for Service Representative I (Bilingual- Spanish) positions, which can be used as a reference in future career path planning. As a Service Representative I (Bilingual- Spanish), it can be promoted into senior positions as a Field Service Rep. III - Electronic Equipment that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Representative I (Bilingual- Spanish). You can explore the career advancement for a Service Representative I (Bilingual- Spanish) below and select your interested title to get hiring information.
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