POSITION OVERVIEW

Quality Assurance (QA) Auditors work within the Maintenance Department to conduct audits to ensure maintenance has been conducted and documented in a compliant manner. The position requires a comprehensive understanding of the General Maintenance Manual (GMM) and applicable Federal Aviation Regulations (FAR) to ensure accurate observations during the audit process. QA Auditors are responsible for developing, revising, and conducting maintenance related audits within their assigned region. The auditor must gain and maintain a professional and productive relationship with their fellow mechanics and provide constructive solutions for corrective actions to audit findings. QA Auditors will also participate in and support safety initiatives, safe work practices and future Safety Management System (SMS) compliance.

JOB SUMMARY

• Develops, revises, and conducts Maintenance Department audits.
• Evaluates internal compliance and effectiveness of established policies, practices, and procedures.
• Plan, schedule and conducts audits within the Maintenance Department to ensure compliance with published technical documents and both volumes of the GMM.
• Generate comprehensive detailed reports identifying deficiencies to provide data for the use of corrective actions.
• Assist maintenance in performing effective root cause analysis to determine the most appropriate comprehensive corrective actions.
• Comply with vendor audits as required to verify quality standards by review of quality assurance surveys and performing on-site audits.
• Audit in-process maintenance discrepancy resolutions for compliance with FAA regulations and established company policies.
• Perform physical inspection of in-process and completed aircraft maintenance and repair work for airworthiness, compliance with FAA regulations, and conformity to manufacturers' documentation.
• Position requires a comprehensive understanding of the General Maintenance Manual system and associated Regulatory requirements (FAR's) to ensure accurate observations during the audit process.
• Other duties as assigned.

SCHEDULE/LOCATION

• 5 & 2
• Travel between bases
• May reside anywhere within West Region (CA, AZ, NM)

EXPERIENCE/QUALIFICATIONS

• High school diploma
• Airframe Powerplant Certificate
• 5 years' experience with PHI as a mechanic 10 years industry experience on like aircraft.
• Basic computer skills.
• Ability to communicate both verbally and in written format.
• Phone communication must be effective and clear.
• Must be able to pass pre-placement physical exam including functional capacity exam (strength and flexibility assessment, lift 100 pounds)
• This position is designated Safety Sensitive for purposes of the Arizona Medical Marijuana Act.

CORE COMPETENCIES

• Safe. We are absolute in our belief in the tenets of Destination Zero and that Zero is not only achievable, but the only acceptable outcome.
• Efficient. We are focused on outcomes that are smart and responsible by making the best use of our resources to maximize overall productivity and achieve sustainable profitability as a high performing organization.
• Quality. We are committed to ensuring excellent organizational performance which produces sustainable and reliable outcomes.
• Service. We are dedicated to the service of our customers, our communities and each other.

BEHAVIORAL COMPETENCIES

• Show Real Grit - With safety as your guide, you pursue every task with drive, energy and a commitment to finish. You give all that the situation requires, even in the face of resistance or setbacks. You serve with resiliency, determined to help others.
• Perform with Integrity – You always do what's right.
• Be a great team player - In order to achieve the best possible outcomes for our patients and customers, you must treat others with dignity and respect, and be committed to working as a cohesive team toward a common purpose.
• Give and Get Help - Giving your all in the service of others can tax your wellbeing. Know the signs and have the courage to give help and get help when needed.