Position Location: Phoenix, AZ; Pittsburgh, PA; or Strongsville, OH

Summary:

Responsible for implementing quality assurance programs and code, test, and verify the quality of automated applications to identify errors and solutions in the software.

Job Responsibilities:

• Work with QA Analysts and Developers to ensure that all aspects of the system have proper testing coverage and overall system reliability, performance and quality.

• Comply with the system development life cycle (SDLC) and project management methodology (PMLC) by participating in scope assessment, risk and cost analysis.

• May coach, lead and mentor other team members.

• Provide testing management for ongoing projects and future initiatives.

• Deliver effective and efficient testing solutions by meeting key project milestones and overall project deliverables on time, and adhering to development and quality standards.

• Analyze the testing needs and develop testing strategy and plans.

• Review and approve test plans, scenarios, scripts or procedures such as database impacts, software scenarios or usability.

• Review software documentation to ensure technical accuracy, compliance or completeness and/or to mitigate risks.

• Ensure application documentation is complete and maintained/ updated in a timely fashion.

• Perform other duties as assigned

Skills:

• Strong knowledge of testing disciplines and methodologies.

• Strong documentation skills.

• Expert knowledge of computer hardware and software.

• Project management knowledge.

• People management skills.

• Analytical thinker, detailed oriented.

• Interpersonal skills.

• Good problem solving skills.

• Ability to work independently.

• Lead, coach and influence others for results and good performance

The ideal candidate will meet the following qualifications:

• Automated Testing Framework experience

• QA Test lead experience with specific experience leveraging the ServiceNow Automated Testing Framework

Education/Experience:

• High School Degree and Bachelors degree in Information Technology, Computer Science, Computer Engineering, Relevant field is desirable or equivalent work experience required.

• 3 to 6 years experience leading quality assurance projects/programs.