Call Center Quality Assurance Auditor Jobs

The Call Center Quality Assurance Auditor prepares and presents audit reports for management to identify the issues and performance. Monitors and measures the quality of inbound and/or outbound customer service calls. Being a Call Center Quality Assurance Auditor typically requires a bachelor's degree. Assists with feedback and training of individuals who have contact with customers. In addition, Call Center Quality Assurance Auditor typically reports to a manager. Being a Call Center Quality Assurance Auditor gains exposure to some of the complex tasks within the job function. Occasionally di ... rected in several aspects of the work. Working as a Call Center Quality Assurance Auditor typically requires 2 to 4 years of related experience. More
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