Job Summary:
We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. As a Customer Service Representative, you will be responsible for providing exceptional service to our customers, resolving inquiries, and promoting our products and services.

Duties:
- Handle inbound and outbound calls in a professional and courteous manner
- Assist customers with product inquiries, order placement, and issue resolution
- Provide accurate information about our products, services, and promotions
- Upsell products and services to maximize sales opportunities
- Enter customer data and update account information accurately in the system
- Communicate effectively with customers through various channels including phone, email, and chat
- Resolve customer complaints or concerns in a timely and satisfactory manner
- Collaborate with other team members to ensure customer satisfaction

Skills:
- Strong customer service skills with the ability to handle challenging situations professionally
- Excellent verbal and written communication skills in English; fluency in additional languages such as Spanish is a plus
- Experience in outbound calling and sales is preferred
- Proficient in data entry with high attention to detail
- Ability to multitask and prioritize tasks effectively
- Knowledge of phone etiquette and professional communication techniques

At our company, we value our employees and offer a competitive salary along with the following benefits:
- Health insurance coverage
- Retirement savings plan
- Paid time off

If you are passionate about providing exceptional customer service and have the skills required for this position, we would love to hear from you. Apply now to join our dynamic team of Customer Service Representatives.

Job Type: Full-time

Pay: $14.00 - $15.00 per hour

Expected hours: 24 – 40 per week

Benefits:

• 401(k)
• Dental insurance
• Flexible schedule
• Health insurance
• On-the-job training
• Paid time off
• Vision insurance

Experience level:

• No experience needed

Shift:

• Day shift
• Evening shift
• Morning shift
• Night shift
• Overnight shift

Weekly day range:

• Every weekend
• Monday to Friday
• Rotating weekends
• Weekends as needed
• Weekends only

Work setting:

• In-person

Ability to Relocate:

• Maryland Heights, MO 63043: Relocate before starting work (Required)

Work Location: In person