Job Overview:

We are seeking a friendly and customer-oriented individual to join our team as a Front Desk Agent. As the first point of contact for our clients, you will play a crucial role in providing exceptional hospitality and ensuring a positive experience. If you have excellent communication skills, a passion for customer service, and enjoy working in a fast-paced environment, we would love to hear from you.

Duties:

- Greet clients/patients with a warm and welcoming demeanor

- Check-in and check-out patients efficiently and accurately

- Answer phone calls and respond to inquiries

- Handle complaints or concerns with professionalism and empathy

- Process and maintain accurate records

- Filing

Requirements:

- Excellent phone etiquette and communication skills

- Multilingual abilities are a plus (e.g., fluency in Spanish)

- Previous experience in customer service preferred

- Strong organizational skills and attention to detail

- Ability to handle stressful situations calmly and professionally

- Bilingual candidates are encouraged to apply

As a Front Desk Agent, you will have the opportunity to work in a dynamic clinic environment where no two days are the same. We offer competitive pay rates and provide training to ensure your success in this role. Join our team today and be part of creating memorable experiences for our valued clients.

Job Type: Full-time

Pay: $16.00 - $18.00 per hour

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

Work setting:

• In-person

Ability to Relocate:

• Jacksonville, FL 32210: Relocate before starting work (Required)

Work Location: In person