We are seeking a dynamic and customer-focused individual to join our team as a Medical Front Desk Receptionist. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, and scheduling appointments.

Responsibilities:

• Answering Phones:
• Greet patients and answer incoming calls promptly and professionally.
• Provide information about clinic services, appointment availability, and general inquiries.
• Direct calls to appropriate staff members or departments as needed.
• Checking Patients In:
• Welcome patients warmly as they arrive for their appointments.
• Verify patient information and update records as necessary.
• Ensure patients complete necessary paperwork and forms accurately and efficiently.
• Checking Patients Out:
• Process payments for services rendered, including copays, deductibles, and other fees.
• Provide receipts and documentation for patient transactions.
• Schedule follow-up appointments as needed and provide appointment reminders.
• Collecting Fees for Services:
• Calculate fees for services based on fee schedules and insurance coverage.
• Maintain accurate records of payments received and reconcile the cash drawer at the end of each day.
• Scheduling Appointments:
• Manage appointment scheduling software to book and confirm patient appointments.
• Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
• Follow up with patients to reschedule missed appointments and fill cancellations promptly.

Job Type: Full-time

Pay: $13.00 - $16.00 per hour

Expected hours: 30 – 38 per week

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Healthcare setting:

• Outpatient
• Private practice
• Telehealth

Medical specialties:

• Internal Medicine
• Psychiatry

Schedule:

• Monday to Friday
• No weekends

Work Location: In person