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Position Overview
Reporting to the Customer Success Manager
The Customer Success Advisor (CSA) is part of the dedicated Lightning Bolt Customer Success team, coordinating internal activities and communicating directly with our valued customers to deliver exceptional service, drive system utilization, and support partnership renewals. The Customer Success Advisor supports leadership in meeting and exceeding aggressive renewal goals by ensuring service strategies are carried out beyond expectation, and client needs are surfaced and addressed quickly and proactively.
Responsibilities:
Success Factors
Career Paths, Growth Opportunities
PerfectServe welcomes growth in our company and provides all employees with opportunities. Typically a new employee is expected to be in their role for at least 12 months, before pursuing other roles in the company. Lightning Bolt has career path outlines as a guide for every position.
Essential Qualifications
Presentation experience
Full Time
$83k-112k (estimate)
03/16/2024
04/24/2024
perfectserve.com
KNOXVILLE, TN
200 - 500
1999
GUILLAUME CASTEL
$10M - $50M
The following is the career advancement route for Customer Success Advisor positions, which can be used as a reference in future career path planning. As a Customer Success Advisor, it can be promoted into senior positions as a Customer Success Associate III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Success Advisor. You can explore the career advancement for a Customer Success Advisor below and select your interested title to get hiring information.