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Position Overview
The Technical Lead supports a portfolio of customers and is responsible for providing technical expertise to the account team and customers, supporting optimization and adoption efforts, and ensuring PerfectServe’s support center is meeting or exceeding their customers’ service expectations. The TL will provide tactical day-to-day support to main operational contacts and will be responsible for managing and resolving escalated service issues and complex configuration changes. This role will work with both Large Practice and Enterprise customers as necessary.
Main Responsibilities
What you will bring to the team:
Preferred qualifications:
Full Time
$68k-87k (estimate)
04/21/2024
05/03/2024
perfectserve.com
KNOXVILLE, TN
200 - 500
1999
GUILLAUME CASTEL
$10M - $50M
The following is the career advancement route for Technical Lead positions, which can be used as a reference in future career path planning. As a Technical Lead, it can be promoted into senior positions as a Technical Training Supervisor that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Technical Lead. You can explore the career advancement for a Technical Lead below and select your interested title to get hiring information.