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Summary:
Customer Service Representative will process orders and communicate with all customers exclusively through phone, e-mail and live chat support. Starting wages 17.00-18.00 based on experience. Work hours would be 9:30 am - 6:00 pm Monday - Friday with rotating Saturday shifts.
Essential duties and responsibilities include the following. Other duties may be assigned.
Minimum Requirements:
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills:
Ability to read and interpret documents such as procedure and software manuals and work instructions. Ability to write routine reports and correspondence. Ability to speak and communicate well with others.
Mathematical Skills:
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
Reasoning Ability:
The ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Other Skills and Abilities:
Must be familiar with current software packages such as MS Office.
Certificates, Licenses, Registrations:
None required for this position.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. If the employee needs a reasonable accommodation, he/she should notify Human Resources.
Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periodic periods throughout the day. Reaching above shoulder height or below the waist and lifting as required filing documents or storing materials throughout the work day. Proper lifting techniques are required. May include lifting up to 25 pounds for files or product on occasion.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. For the most part ambient room temperatures, lighting, and traditional office equipment as found in a typical office environment.
Full Time
Retail
$36k-45k (estimate)
05/03/2023
05/09/2024
perfectmemorials.com
Eden Prairie, MN
25 - 50
Retail
The job skills required for Customer Service Representative include Customer Service, Microsoft Office, Flexibility, Attention to Detail, Organizational Skills, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.