9 customer service representative fueler washer Jobs in jessup, md
Food Authority is Hiring a Customer Service Representative Near Jessup, MD
Shift: Monday-Friday 7:00AM-3:30PM
Hourly Rate: $20.00-$22.00
Required Skills and Abilities:
- Field incoming internal and external customer inquiries for the Service Department - both in terms of phone and email requests.
- ! year high volume call center experience
- Daily Interfacing with customers
- Adjust work orders to include last minute add-ons
- Receive customer orders on telephone, via email, fax or post
- Respond to customer inquiries and resolve discrepancies with due diligence
- Process customer orders on time and in a timely manner
- Check stock availability
- Analyzation of system processes to enhance customer satisfaction
- Handle debits and credits
- High volume data entry
- Maintain and update customers' database
- 18 years of age or older
- 3 years as a customer service administrator
- Data Entry
- Excellent customer service
- Ability to problem solve
- Ability to thrive in a fast-paced environment
- Work week
- Ability to work weekends if needed
- Written and verbal communication skills
- High School diploma or GED equivalent
- Maintaining a positive, empathetic, and professional attitude toward customers at all times.
- Responding promptly to customer inquiries.
- Communicating with customers through various channels.
- Acknowledging and resolving customer complaints.
- Knowing our products inside and out so that you can answer questions.
- Processing orders, forms, applications, and requests.
- Keeping records of customer interactions, transactions, comments, and complaints.
- Communicating and coordinating with colleagues as necessary.
- Ensure customer satisfaction and provide professional customer support.
- Strong organizational and communication skills and service oriented a must
- Ability to utilize computer software programs, MS Office, ERP System, WMS and Internet based programs.
- WMS (Warehouse Management System), FoodLogiQ a plus
- Strong people skills with ability to effectively manage conflict
Job Summary
Full Time
$37k-46k (estimate)
04/28/2024
05/11/2024
foodauthority.com
HAUPPAUGE, NY
50 - 100
1977
ROBERT FITZSIMMONS
<$5M
Consumer Goods
Related Companies
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.
