Position Summary: 

Penske has an exciting summer seasonal opportunity to work as a Consumer Reservations Specialist during the months of May through August. 

In the Seasonal Commercial Reservations Sales Representative role, we supply commercial truck fleets to some of the largest organizations in the world. We currently seek outgoing, customer focused individuals to become the single point of contact for some of our largest established National Rental Accounts across the country. 

You’ll be part of a dedicated team who will provide a fast, friendly reservation process for our customers. Every phone call you answer is an opportunity to keep product moving to meet deadlines, keep houses being built, food delivered to grocery stores, medicine delivered to hospitals and packages delivered on time! We provide top of the line equipment at the best price possible all while providing a legendary customer experience!

Key Requirements:

• Must be available 40 hours per week, we are open 7 days a week – Monday through Friday 6:00AM-10:00PM, Saturday and Sunday 8:00AM-4:00PM eastern time.
• As part of your regular schedule, you will need to work a Saturday or a Sunday. If you prefer to work both, that is great!
• In the seasonal role, you are provided training as well as ongoing access to a trainer and supervisors. 
• Training classes are 2 weeks to include facilitator led, e-learning and on the job. 
• This opportunity will provide additional skills that will help you build your resume

Primary Job Tasks: 

• Ability to navigate and use multiple computer programs at once with the ability to troubleshoot. 
• Being self-sufficient with time management. This includes clocking in and out on time. 
• Communicating effectively with daily checking of emails and being available in Microsoft Teams chat 
• Handle inbound calls to include customer service and reservation needs
• Place outbound calls to rental facilities and to District and Area Rental Managers
• Meet call quality standards 
• Apply coaching recommendations based on Supervisor’s feedback