Pella Mountain West is a Window and Door industry leader, and we strive to enhance the lives of our customers and team members. Your career at Pella will provide you with training and give you the opportunity to become an expert in your field. Enjoy a fun, fast paced and supportive culture that you can take pride in being a part of. We work hard to ensure our team has competitive pay, excellent medical insurance, bonuses, 401k retirement program, profit sharing and generous paid time off. With our positive culture and family spirit we are passionate about what we do.

SUMMARY: Commercial Sales Consultants are charged with developing long-term, mutually beneficial relationships with builders, contractors, architects, trade organizations, glazing sub-contractors and consumer clients and are responsible for all practices and aspects pertaining to generating a high-volume, profitable sales within the Commercial segment while achieving maximum market penetration with as few service requirements as possible. Special projects and other duties as assigned and based on business necessity.

Principal DUTIES AND RESPONSIBILITIES:

• Responsible for all field activities and aspects relating to customer relations, product application, product sales and delivery, service and product installation instruction, collections, and striving for 100% customer satisfaction.
• Coordinates, promotes and advances the visibility and presence of the entire Pella product line while maintaining a continual awareness of activity or news in the architectural and construction-related community.
• Actively represents Pella Windows & Doors at company-sponsored events, at professional group’s invitations to discuss and/or present Pella products, at trade association meetings, and at trade shows to promote PECS products.
• Actively assists growth and development of the customer base by training, guidance, etc.
• Possesses in-depth knowledge of products, product applications and specification writing on all sizes of projects.
• In conjunction with the management, establishes personal action plans that focus on the successful promotion and sales of all products.
• Develops close working relationships with customers and the inside support personnel.
• Presents product demonstrations, accurately reads, interprets and does take-offs from construction documents, and uses electronic software and systems (Sales Force, PQM, MSOffice, etc.) to sell and order products for remodeling and new construction commercial projects.
• Whenever possible, packages products together as a single source of supply.
• Advises management of significant developments and recommends necessary actions.
• Is proactive with respect to innovative approaches to architectural promotion, product application and bidding strategy to maximize order-closing probability while achieving optimum profitability. As appropriate, knows when and how to implement value engineering.
• Gathers competitive intelligence (price, product and marketing strategy) and makes appropriate new product recommendations to maximize overall profitability and sales.
• Demonstrates a balanced prospective insuring both profitability and sales volume.
• Ensures early involvement on projects in order to influence product selection and performance specifications.
• Possesses basic knowledge of competitors’ strengths and weaknesses.
• Maintains necessary project files to support the business-like administration of the position.
• Continuous communications and follow-up with the appropriate buying influences and company personnel to ensure specifications are being upheld and that orders are closed
• Conducts Box Lunch presentations to various buying influences.
• Educates buying influences concerning the features and benefits of our products so they understand the differences between our competition and us.
• Stays up to date on selected architectural projects and communicates this information to the appropriate customers as well as company personnel.
• Maintains and communicates an up-to-date architectural portfolio to be used as an order closing tool.
• Assists the management team in the training of other sales representatives in the understanding of technical information, product knowledge, promotional approaches, bidding techniques and selling strategies.
• Ensures all products are installed properly and in accordance with recommended guidelines of the manufacturer.
• Call and follow-up on leads generated by the Sales Branch, Sales Force, Construction Wire, Pella Corporation and outstanding Pella proposals.
• Must have a valid driver’s license and be in compliance with the company Fleet Safety Policy

Minimum of 5 years Commercial Glazing Sales experience or 10 year relative Commercial industry experience is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training, and eight years of sales experience, or equivalent combination of education and experience.

Knowledge, Skills and Abilities

Proven ability to relate to dealers, architects, general contractors, developers and building owners. Must possess a mechanical aptitude with a general interest in the building sciences. Must be results orientated with a high level of work intensity and a bias for action.

Language and Communications Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, financial reports, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of co-workers, managers, clients, customers, and the general public. Ability to be an effective communicator in spoken and written communication.

Computer Skills

Proficiency in the Microsoft Office Platform, including Word, Excel, PowerPoint and Outlook. Ability to learn and understand how to use Pella Windows and Doors proprietary systems, PQM, Sales Force and OMS.

Mathematical and/or Technical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 25 pounds. Occasionally an employee may have to lift more with assistance. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Repetitive body motions may be required. Time commitment required of this position will vary with seasons and based on business need.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employees are regularly exposed to outside weather conditions. The noise level of this job is usually moderate.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add or remove duties as necessary.

Condition of Employment: Pella Mountain West is committed to workforce diversity. Post-offer background check, MVR and drug screen required. Pella participates in E- Verify.

Equal Employment Opportunity: Pella Mountain West provides a working environment free of discrimination and harassment. Pella Mountain West treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella Mountain West operates may have laws protecting classifications of team members not necessarily protected under federal law. Therefore, Pella Mountain West also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.