Description

Are you a driven, independent, self-starter who constantly strives to be number one and has a proven track record of developing new and nurturing lasting relationships?

If so we need to talk to you. Pella Windows and Doors, an innovative, dynamic, growing company is now looking for a Commercial Sales Consultant for the Boise, ID marketplace. We need a confident, persuasive individual who is focused on details and thrives on a challenge. We provide independence and an exciting, fast paced and fun work environment. We look for you to provide a competitive drive, an outgoing nature, and the will to be the best Commercial Sales Consultant in the industry.

Position Overview:

The Commercial Sales Consultant is responsible for building the Pella brand within the commercial industry as their premier choice for window and door solutions. Achieve individual sales goals through a confident presentation of unique perspectives on how their customers can grow their business using Pella product offerings. Provide profitable market solutions, technical expertise, and partnership by understanding customer needs and developing business-partner relationships with architects, builders, contractors, and commercial organizations. Proactively originates new customer relationships through networking, referrals and face-to-face meetings. Help customers grow their business and offer a single point of contact for their ongoing needs. Continually strives for 100% “Very Satisfied” customers, growth as measured by market share/net sales and profitability.

The Commercial Sales Consultant’s (CSC) primary duty is outside sales within their assigned market. The CSC is required to:

• Spend over 50% of their time developing new business through prospecting activities, as well as generating account growth with planned quality meetings
• Independently sets their own work hours, including evenings as necessitated by project.

Responsibilities/Accountabilities:

• Prospecting and securing new business towards achieveing individual sales and customer satisfaction goals and objectives.
• Generating growth within existing accounts by creating trust and developing long standing partnerships that promote the Pella brand.
• Actively network and represent Pella at architecture/design firms, professional groups’ invitations, commercial association meetings and/or builder home shows to discuss and/or position Pella products for specification in building plans.
• Engaging in a consultative sales approach to recommend the fenestration solutions that influences the buying needs of the customer.
• Leveraging other Pella team members/departments to assist with specific product requirements.
• Ensuring quotes and orders are accurate and in accordance with company process.
• Responding to customer concerns and coordinating resources to resolve issues while striving for first-time resolution.
• Maintaining an exceptional level of expertise on products/services relating to Pella’s customers while staying abreast of the competitive landscape and commercial building codes.
• Educating customers on manufacturer installation guidelines and measuring of openings to ensure accuracy of product ordering and applications.
• Thanking clients and encourage a continuing business partnership by acting as their central point of contact with Pella.
• Collaborating with Operations teams to ensure successful after sale service requirements and installations.
• Interacting with Account Receivable department to address any potential billing/payment issues.
• Strong CRM systems tools capabilities leveraged to manage all customer interactions and proactively communicate with customers.

Skills/Knowledge

• Proven success in securing and managing strategic, more complex sales projects
• Able to negotiate, build value and address objections towards closing a sale
• Build trust and reliability with customers that contribute to developing long standing partnerships and generating referrals
• Energized by meeting and engaging new people; skilled at networking and relating to a variety of customers
• Focused on details and follow through; able to manage a lengthy sales cycle and provide superb customer service throughout
• Work collaboratively with various cross-functional departments within the organization, as well as navigating through the dynamics between builders, architects, sub-trades and owners.
• Tenacious, able to persevere through sales challenges and setbacks
• Excellent influencer – able to shift paradigms and convey the value proposition
• Enjoys working in fast-paced environment with a high sense of urgency
• Strong analysis and problem-solving skills
• Demonstrates a strong work ethic, flexible about hours and responsiveness to customer needs
• Able to accurately read, interpret and take-off blueprints and engineering drawings
• Adaptable to changing processes and priorities
• Works well without close supervision but always keeps their manager informed

• Proficiency with Microsoft Office and smart devices, and ability to learn internal software programs and applications

Qualifications

Minimum of 5 years Commercial Glazing Sales experience or 10 year relative Commercial industry experience is required.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Bachelor’s degree (B.A.) from four-year college or university; or one to two years related experience and/or training, and eight years of sales experience, or equivalent combination of education and experience.

Knowledge, Skills and Abilities

Proven ability to relate to dealers, architects, general contractors, developers and building owners. Must possess a mechanical aptitude with a general interest in the building sciences. Must be results orientated with a high level of work intensity and a bias for action.

Language and Communications Skills

Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, financial reports, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of co-workers, managers, clients, customers, and the general public. Ability to be an effective communicator in spoken and written communication.

Computer Skills

Proficiency in the Microsoft Office Platform, including Word, Excel, PowerPoint and Outlook. Ability to learn and understand how to use Pella Windows and Doors proprietary systems, PQM, Sales Force and OMS.

Mathematical and/or Technical Skills

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to sit and use hands to handle or feel, especially with use of the phone and computer. The employee frequently is required to reach with hands and arms and talk or hear especially in use of the telephone and meetings. The employee is occasionally required to stand, walk, stoop, kneel, crouch, or crawl. The employee must regularly lift and/or move up to 10 pounds and frequently lift and/or moved up to 25 pounds, and occasionally lift and/or move up to 50 pounds using proper lifting techniques. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employees are regularly exposed to outside weather conditions. The noise level of this job is usually moderate.

This position description is not intended to be and should not be construed as an all-inclusive list of responsibilities, skills or working conditions associated with this position. While this description is intended to accurately reflect the position’s activities and requirements, management reserves the right to modify, add or remove duties as necessary.

Condition of Employment: Pella Mountain West is committed to workforce diversity. Post-offer background check, MVR and drug screen required. Pella participates in E- Verify.

Equal Employment Opportunity: Pella Mountain West provides a working environment free of discrimination and harassment. Pella Mountain West treats all persons equally, regardless of race, color, sex, religion, national origin, age or disability, as each is protected under federal law. A number of states in which Pella Mountain West operates may have laws protecting classifications of team members not necessarily protected under federal law. Therefore, Pella Mountain West also treats all persons equally, regardless of political affiliation and belief, pregnancy, national origin, age, creed, marital status, military status, sexual orientation, mental disorder, veteran status, ancestry or handicap as each category is protected under a municipal ordinance or state law.