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Location : US Remote, Dallas, TX preferred
Employee Level : Individual Contributor
Career Level : Entry to Mid-Level
What You Need :
About the Job :
The Customer Support Specialist will be primarily responsible for providing support to our members. The mission for Customer Support Specialist is to help to members to resolve their questions and complaints with the highest level of courtesy, urgency, and efficiency.
The person in this role will be utilizing their deep knowledge of our clients' payment and loyalty programs and collaborating with many teams internally.
The perfect candidate will be able to demonstrate excellent problem solving, analytical and communication skills, as well as have passion for learning new information daily.
What You'll Do :
Why PDI Technologies?
PDI Technologies, Inc. resides at the intersection of productivity and sales growth, delivering powerful solutions that serve as the backbone of the convenience retail and petroleum wholesale ecosystem.
By "Connecting Convenience" across the globe, we empower businesses to increase productivity, make more informed decisions, and engage faster with their customers.
We offer :
Our Commitment to Diversity, Inclusion & Belonging
At PDI Technologies, diversity is embraced. We are committed to cultivating an environment that is safe, welcoming, and inclusive for all individuals.
PDI Technologies is an Equal Opportunity Employer. We agree not to discriminate against any employee or job applicant because of race, color, religion, national origin, sex, physical or mental disability, or age.
Last updated : 2024-04-23
Full Time
$42k-52k (estimate)
04/12/2023
07/24/2024
pdisoftware.com
MARIETTA, GA
1,000 - 3,000
2010
ROBERT CLESI
<$5M
PDI is a fast-paced company that promotes strong values and a high-performance culture. We are proactive, detail-oriented, and committed to maximizing our efforts to drive results for our customers, the company and each other. Our company aspires to create an awesome team by attracting, developing and growing our talent. We value hard work and foster a fun and collaborative atmosphere that encourages sharing knowledge and building skill sets. PDI helps convenience retailers and petroleum wholesalers thrive through digital transformation and enterprise software that enables them to grow topline... revenue, optimize operations and unify their business across the entire value chain. Over 1,500 customers in more than 200,000 locations worldwide count on our leading ERP, logistics, fuel pricing and marketing cloud solutions to provide insights that increase volume, margin and customer loyalty. PDI owns and operates the Fuel Rewards loyalty program that is consistently ranked as a top-performing fuel savings program year after year. For more than 35 years, our comprehensive suite of solutions and unmatched expertise have helped customers of any size reimagine their enterprise and deliver exceptional customer experiences. Our Solutions: Fuel Pricing: From B2B to fuel retailers, PDI offers fuel pricing solutions to optimize profitability while streamlining the pricing process in a volatile fuel market. Marketing Cloud: PDI offers marketing cloud solutions to help retailers gain a competitive advantage, attract and retain more loyal customers and drive the greatest financial success. ERP: Reimagine your operations and empower your back office with ERP solutions that unify and transform the industrys fastest-growing convenience retailers and petroleum marketers. Logistics: PDI offers comprehensive petroleum logistics solutions that help you maximize productivity and profits while increasing visibility and control from the rack to the pump.
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