The Quality Improvement Coordinator delivers timely, accurate, and empathetic support to customers, ensuring issues are resolved effectively, outcomes are documented, and customer satisfaction and retention are consistently achieved. This role collaborates with Sales, Manufacturing, Engineering, and Quality to address root causes and drive continuous improvement. Key Responsibilities. Respond promptly and professionally to customer inquiries via ...
Are you a dynamic, motivated individual looking to make an impact. Carolina, an OFS Company, is seeking a. Customer Success Account Manager. to join our team and be the go-to person for our valued clients. You’ll build meaningful relationships, ensure client needs are met, and help create an exceptional experience every step of the way. What You’ll Do. Collaborate with internal teams to ensure customer and project needs are fulfilled. Review and ...
Carolina, an OFS Brands company located in Archdale, NC is seeking a CNC Furniture Graphic Marker Maker to join our team. We are one of the fastest growing companies in our industry. If you have a strong desire to work in an environment that appreciates and requires your enthusiasm and innovation, please explore this opportunity. Summary. The CNC Furniture Graphic Marker Maker will set markers for the pattern cutting process utilizing the online ...
Bryan Ashley Inc. manufactures furniture for the hospitality industry. The role of the Quality. Support Coordinator is to provide both virtual and onsite post-order support to customers with. product issues and assist in product improvement. The position will consist of managing quality. issues, performing/coordinating furniture repairs and communicating with customers and. vendors for the evaluation and resolution of furniture quality issues. Th...
We are seeking an. International Trade Specialistto join our Global Supply Chain team. This role focuses primarily on customs compliance, ensuring all imports adhere to U.S. Customs regulations, trade agreements, and company policies, while supporting logistics operations. The specialist coordinates the importation of goods, maintains accurate documentation, and helps ensure timely and cost-effective movement of products across borders. Acting as...
The Director of Dealer Strategy is a leadership role accountable for shaping and executing OFS’s enterprise and strategic dealer partnership strategy, with direct responsibility for driving growth, expanding market share, and ensuring long-term channel success. The. Director of Dealer Channel Strategy. leads the vision, design, and execution of OFS’s enterprise dealer strategy—driving growth, strengthening partnerships, and ensuring long-term cha...
Essential Functions. Responsibilities will include but not be limited to the following. Promote and maintain established safety policies, practices, and procedures. Possess the ability to work with all levels of management by coaching team members on how to achieve production & safety goals for their department. Listen to team members feedback and resolve any issues or conflicts while maintaining company policy. Maintain Lean Manufacturing standa...
We seek a skilled and detail-oriented Product Data Specialist to join our eTools team. This role will be responsible for creating, maintaining, and ensuring the accuracy of catalog data across multiple platforms including CET, Specify and Price, R12, Cyncly, and Spec (among others). This role liaises between cross-functional teams including Marketing, Engineering, Supply Chain, and CET Development. This position ensures all product data across pl...
