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Job Summary:
We are seeking a Customer Service Representative to join our team. The ideal candidate will be responsible for providing exceptional customer service and support to our clients.
Responsibilities:
- Answer incoming customer inquiries via phone, email, and chat
- Resolve customer complaints and issues in a professional and timely manner
- Upsell products or services to customers when appropriate
- Analyze customer feedback to improve the customer experience
- Maintain a high level of product knowledge to assist customers effectively
Skills:
- Proficient in English
- Strong data entry skills with attention to detail
- Ability to upsell products or services
- Excellent communication and phone etiquette
- Strong customer service orientation
- Ability to analyze information and solve problems effectively
- Sales experience is a plus
-Illinois Producer License for Health and Life and Accident will be required, does not have to be current as can assist with this process
Joining our team as a Customer Service Representative offers the opportunity for career growth, competitive pay, and a supportive work environment. If you have the skills and passion for delivering exceptional customer service, we would love to hear from you!
Job Type: Part-time
Pay: $16.06 - $23.94 per hour
Expected hours: 20 – 30 per week
Benefits:
Experience level:
Shift:
Weekly day range:
Work setting:
Ability to Commute:
Work Location: In person
Part Time
$37k-46k (estimate)
05/23/2024
06/02/2024
The job skills required for Customer Service Representative include Customer Service, Attention to Detail, Data Entry, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative positions, which can be used as a reference in future career path planning. As a Customer Service Representative, it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative. You can explore the career advancement for a Customer Service Representative below and select your interested title to get hiring information.