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As a member of our hospitality team, the primary responsibility of a Front Office Manager is to provide effective leadership and coordination to associates delivering Front Desk services and achieving the operating budget. This role will work closely with associates to ensure smooth guest arrival and departure procedures by performing all necessary duties at the Front Desk and supervising daily shifts, ensuring compliance with policies, standards, and procedures with a focus on training and empowering associates to provide excellent customer service. A crucial part of this role is to set a positive example for guest relations, continuously interact with customers to obtain feedback on room quality and service levels, and handle guest problems and complaints effectively.
Full Time
Accommodations
$42k-56k (estimate)
03/14/2024
08/06/2024
pchresortscareers.com
Mobile, AL
100 - 200
Accommodations
The job skills required for Front Desk Manager include Front Office, Guest Service, Customer Service, Leadership, Service Desk, Service Quality, etc. Having related job skills and expertise will give you an advantage when applying to be a Front Desk Manager. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Front Desk Manager. Select any job title you are interested in and start to search job requirements.