Description

Department: Clinical

Manager Title: Clinic Administrator

FLSA Status: Non Exempt

Job Summary: To provide quality patient centered care in a manner that is consistent with the mission of the organization.

Essential Duties and Responsibilities:

• Obtains vital signs and performs routine patient intake, documenting appropriately.
• Directs patient flow. Assists other staff in need of assistance to maintain patient flow.
• Performs and documents basic patient history, treatments and administered medications appropriately.
• Administers prescribed medications and treatments as directed by the provider following PCC policies and procedures.
• Maintains accurate medical records and reports to the nurse any pertinent information regarding the patients condition and care.
• Keeps providers informed of changes in assignments or patient flow that will affect working conditions.
• Performs laboratory and diagnostic tests as ordered by the provider.
• Ensures exam rooms are stocked with necessary supplies and materials. Orders medical supplies under supervision of the Clinic Administrator.
• Performs and records quality control checks on specific medical equipment, office diagnostic tests following established protocol as directed.
• Maintains patient confidentiality.
• Maintains a neat and orderly clinical work area.
• Observes PCC policies, procedures, and safety practices.
• Follows PCC customer service guidelines and protocols.
• Drive continual quality improvement through participation in organizational quality improvement efforts that may include but are not limited to patient satisfaction, clinical and operational quality improvement initiatives.
• Provides other related duties as assigned by Clinic Administrator.

Qualifications

Experience/Training:

• Graduate of a Certified Medical Assistant Program.
• Previous clinical experience preferred.
• Constantly communicates with patients, families, and other healthcare providers. Must be able to exchange accurate information in these situations.
• Proficient in MS Office Business Applications to include: Outlook, Word, PowerPoint, and Excel.

Certifications/Licenses:

• Current Medical Assistant Certification preferred.
• Current and valid CPR card.

Physical Demands:

• Must be able to remain in a stationary position 50% of the time.
• Must be able to move around the clinic site 50% of the time.
• Constantly operates a computer, computer printer, copy machine, and telephone.
• Occasionally positions self to maintain exertion of physical strength to move objects of 10 pounds from one level to another.
• Must be able to transport from one site to another.
• Must be able to cover other shifts as necessary.
• Required shift rotation.

Other Skills:

• Ability to read and write proficiently using the English language.
• Constantly communicates with other healthcare providers. Must be able to exchange accurate information in these situations.
• Follow-through, assume responsibility and use good judgment.
• Maintain professionalism under stressful situations.
• Self-motivated and directed with the ability to prioritize and work efficiently under pressure.
• Ability to understand and follow verbal and written communication.
• Detail oriented with the ability to work with minimal/no supervision.
• Willingness to be part of a team-unit and cooperate in the accomplishment of departmental goals and objectives.
• Effective and creative problem solving.