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Customer Service Representative (Remote)
PathFinders Washington, DC
$44k-56k (estimate)
Full Time 3 Weeks Ago
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PathFinders is Hiring a Remote Customer Service Representative (Remote)

Pathfinders Inc is seeking highly motivated individuals to join our client for a contract opportunity in Washington, DC

*Must live within 60 miles of Washington, DC

Responsibilities:

  • Conduct outbound calls to potential customers
  • Handle customer service inquiries and problems
  • Receiving inbound customer calls
  • Identify what are the customer’s needs and then route them to the appropriate department
  • Handling a blended call center environment with make outbound and taking inbound calls
  • This position supports sales and is centered on different client campaigns related to corporate needs
  • Document all call information accurately in the system

Requirements:

  • High School Diploma or GED required
  • 1 to 2 years of related experience
  • Excellent communication and interpersonal skills.
  • Proficient in outbound calling techniques
  • Outbound dialing, upselling experience preferred
  • Telemarketing, Timeshare, Cold calling phone sales is a plus
  • Mortgage, Banking, Financial industry experience is a plus
  • Ability to handle a fast paced environment and able to multi-task

Job details:

  • Full time: M-F
  • Pay: $18.00-$19.00
  • Job type: Remote -flexible shifts between 8am-11pm EST

Pathfinders has more than 25 years of staffing experience nationwide. We pride ourselves on our ability to fill positions in a timely fashion with qualified candidates who are able to hit the ground running.

Pathfinders provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws

Job Type: Full-time

Pay: $18.00 - $19.00 per hour

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance
  • Work from home

Shift:

  • 8 hour shift

Weekly day range:

  • Monday to Friday

Work setting:

  • Remote

Location:

  • Washington, DC (Required)

Work Location: Remote

Job Summary

JOB TYPE

Full Time

SALARY

$44k-56k (estimate)

POST DATE

05/25/2024

EXPIRATION DATE

05/26/2024

HEADQUARTERS

EUGENE, OR

SIZE

50 - 100

FOUNDED

2014

CEO

GLORIA VARNER

REVENUE

<$5M

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