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Location: Our office is located in Portsmouth, NH. This is a hybrid role with 2 days required in office.
Start date: Friday, July 19, 2024.
Part Time hours: 20 hours per week Monday - Friday 4 hours per day. Schedule can be 9am-1pm, 11am-3pm or 2pm-6pm Eastern Standard Time.
Training hours for the position are Monday-Friday from 8:30am- 5:00pm EST beginning the week of July 22nd. This training is anticipated to run for a full 3 weeks (must be able to attend the full day trainings.)
Equipment is provided by FedPoint including laptop, two monitors, mouse, keyboard, headset, docking station and hardware security key.
The compensation range for new hires is $17.87 to $21.00 per hour, with the final rate being determined by the individual's call center experience.
Responsibilities:
In-Bound Telephone Inquiries:
Claims Related Inquiries:
Requirements:
Skills, Knowledge, & Competencies:
Why Join Us?
Our mission is to grow and modernize insurance and benefits programs for federal agencies, military service organizations, insurers, and other select clients and partners by providing customized administrative services, well-designed and secure platforms, and an exceptional experience for customers.
At FedPoint, we offer a dynamic work environment where innovation and collaboration are encouraged. You'll have the opportunity to make a significant impact while honing your customer service skills and advancing your career.
In addition to working for a company with great people and an excellent reputation, what’s in it for you?
FedPoint is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. If you’d like to view a copy of the company’s affirmative action plan, policy statement or have a disability and you believe you need a reasonable accommodation in order to search for a job opening or to submit an online application, please call (603)433-4500. Equal Employment Opportunity Posters
Part Time
$40k-50k (estimate)
05/08/2024
07/07/2024
fedpoint.org
Alexandria, VA
<25
The job skills required for Customer Service Representative Part-Time (Hybrid) include Customer Service, Call Center, Billing, Coordination, Customer Interaction, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Service Representative Part-Time (Hybrid). That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Service Representative Part-Time (Hybrid). Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer Service Representative Part-Time (Hybrid) positions, which can be used as a reference in future career path planning. As a Customer Service Representative Part-Time (Hybrid), it can be promoted into senior positions as a Customer Service Representative III that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Service Representative Part-Time (Hybrid). You can explore the career advancement for a Customer Service Representative Part-Time (Hybrid) below and select your interested title to get hiring information.