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Role Details
Position Type: Full-time
Work Schedule: Monday - Friday, 10:00 am - 7:00 pm EST (various shifts)
Work type and Location: On-site. Greensboro, NC
Expected start date: Feb 8, 2024
About The Role
Are you passionate about training? Our business is growing, and we are expanding our support for the company's operations training goals. A successful Dedicated Training Specialist will ensure that the training goals for a large program of Remote Assistance Advisors (RAA). RAAs provide vehicular assistance before, during, and/or after driverless trips through proprietary tooling to interact with the fleet on the road. On this revolutionary and innovative program, our “customer” is the autonomous vehicle.
You will support onboarding and enhance the competencies of our RAAs by conducting training programs that will boost employees' workplace performance in alliance with the Partner’s core values. When requested, you will also train the Partner’s new hire training classes and/or refresher training classes. You will be responsible for performing training needs assessments, designing and delivering curriculum and learning materials, and managing all phases of training interventions.
You’ll Be...
What You Bring To The Table
What We Provide
Why PartnerHero?
PartnerHero is a mission-driven company with a passion for helping good businesses succeed. We build teams that help companies scale in every facet of their business—from customer support to Software QA, content moderation, design, engineering, and more. We work with over 75 tech-forward companies, including Etsy, Udemy, Good Eggs, Grindr, and Loom. PartnerHero offers fair compensation and benefits and a culture that values inclusion, belonging, and opportunities for professional growth.
How We’re Different
Historically, the outsourcing industry has valued profit over people and compensated for high turnover by underpaying employees. We want to change that. PartnerHero not only offers fair compensation and benefits but values inclusion, belonging, and opportunity.
Read more about our Core Values and story here.
PRIVACY NOTICE
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Full Time
Business Services
$64k-81k (estimate)
01/20/2024
04/14/2024
partnerhero.com
SAN CLEMENTE, CA
500 - 1,000
2014
SHERVIN TALIEH
$10M - $50M
Business Services