Parkland is an independent supplier and marketer of fuel and petroleum products and a leading convenience store operator. We power a growing family of locally known brands, and our team members serve retail, commercial, and wholesale customers across the United States, Canada, the Caribbean region, and the Americas. As Parklanders our purpose is energizing people and business to get them where they want to go. We're a passionate team of down-to-earth achievers, committed to getting our customers, colleagues and communities further, faster.

Position Summary

The District Manager will be working as a team leader with Store Managers to develop plans to generate sales increases, control expenses and maximize profits. The District Manager is assigned a number of convenience stores and is responsible for all store operations such as sales, gross margin, shrink, payroll, safety, expenses etc.

Key Responsibilities:

• Takes ownership of each store in assigned regions, effectively allocating resources to drive overall profitability in a variety of situations and market conditions
• Uses all available data to make commercial decisions based on sound analysis and financial judgement
• Supports and coaches Store Managers to increase their store's profitability
• Will conduct a minimum of 5 store visits per week, 1 night visit per month, 1 weekend visit per month
• Adopts a strategic view of the stores while ensuring the tactical and fiscal integrity of assigned stores portfolio
• Understands the behavior and patterns of assigned stores' customer base, draws conclusions from this and coaches Store Managers to meet and exceed customer expectations
• Actively monitors customer satisfaction and feedback systems to drive continuous service improvement
• Creates a service culture by ensuring all activities are centered on the customer
• Positively communicates and demonstrates the Brand Values and Attitude
• Prioritizes and allocates maximum possible time to effectively complete store visits and using the visits to develop and follow up on practical and achievable action plans
• Manages an effective, efficient, and stable retail environment, across assigned stores, ensuring all corporate programs, policies, procedures, initiatives, and strategies are consistently implemented
• Supervises employees engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operating records, or preparing the daily record of transactions for corporate, or performs work of subordinates as needed
• Positively influences all business stakeholders by offering suggestions and ideas on ways to improve operations and processes
• Leads the recruitment, on-boarding, training, and development efforts for Store Managers of assigned stores, actively manages the succession planning process and ensures all HR policies and procedures are adhered to
• Creates a high-performance culture in all assigned stores by setting clear expectations and targets, analyzing stores performance, holding Store Managers accountable and giving appropriate and prompt feedback
• Coaches, motivates, and inspires Store Managers to accomplish store goals and maximize their individual performance, both face-to-face and remotely