As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, or veteran status.

I. Job Summary
Oversees the daily operations of a medium to large site, with Route Managers reporting to this role. Responsible for establishing and upholding performance, productivity metrics, and cost management procedures.

II. Essential Duties and Responsibilities 

Essential Function

• Manages the day-to-day operations of the District, and provides daily support to managers in ensuring quality and budget performance.
• Monitors operating metrics while diagnosing and improving processes, procedures, and performance.
• Executes necessary precautions to ensure safety and compliance with Company, OSHA, and other standards and regulations.
• Ensures thorough root cause investigations for all injuries and incidents, following-up with consistent discipline and retraining.
• Oversees personnel needs of the department including selecting, coaching, disciplining, and training employees and evaluating employee performance. Provides input into termination, compensation, and promotion decisions.
• Formulates both short-term and long-term goals and action plans in conjunction with the Market Area General Manager and/or Director of Operations.
• Participates in regular P&L reviews to ensure that budgets are met; develops and implements programs for optimal equipment utilization, equipment maintenance, and labor and material costs.
• Interacts with local city, municipal, and county agencies to ensure customer satisfaction, improve efficiency, renew contracts and negotiate new contracts; establishes WM as a good corporate citizen and valued resource.
• Ensures District compliance with Service Machine procedures and continues to work toward and/or maintain Gold Certification Standards.
• Works with functional groups to resolve employee relations and labor relations issues.

III. Qualifications
The requirements listed below are representative of the qualifications necessary to perform the job.