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Hi there! We're PAR and our purpose is :
To deliver solutions that connect people to the restaurants, meals and moments they love.
We take that responsibility very seriously. As a leading provider of technology to the top restaurant brands in the world we're calling all rebels, instigators, idealists and builders to join our constantly growing team!
PAR invented the first standalone point of sale terminal over 40 years ago, yet we operate much like a start-up at the forefront of restaurant technology.
Today, our solutions span Customer loyalty, engagement, restaurant management, payment services, drive-thru, and full POS integrations.
These solutions are used to serve tens of millions of guests every day in over 120 countries.
Our mission is to build the number one restaurant technology company in the world and we're off to great start.
We believe that our ambition is only limited by our ability to attract and retain great people; people who are up for the challenge to change the game with us! If it sounds like you belong here, we should meet!
Position : Customer Success Advisor
Location : Remote US
The Customer Success Advisor will focus on customer feedback, system data and customer engagement to limit customer churn, identify upsell opportunities with existing customers, build a pipeline of referrals for the sales team and share the customer voice within the organization.
The Customer Success Advisor will work cross functionally with other PAR teams to ensure customers can successfully achieve their desired outcomes with PAR products and services.
Job Responsibilities :
Assist in rolling out customer facing process improvements.
What We're Looking For :
Education & Experience : Bachelor's degree in business or related field and 3 years of experience in a Customer Success role or equivalent history of improving customer retention, customer satisfaction and customer health.
Minimum high school diploma with 5 years of related business experience of improving customer retention, customer satisfaction and customer health.
The base salary range for this position is $65,000 to $90,000 USD per year commensurate with work location, experience, skills, certifications, education, and prior accomplishments.
The position may be eligible for additional compensation, including a bonus, commission and / or equity, as applicable.
PAR is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.
We also provide reasonable accommodations to individuals with disabilities in accordance with applicable laws.If you require reasonable accommodation to complete a job application, pre-employment testing, a job interview or to otherwise participate in the hiring process, or for your role at PAR, please contact par leave@partech.
com. If you'd like more information about your EEO rights as an applicant, please visit the US Department of Labor's website.
Last updated : 2024-04-26
Full Time
IT Outsourcing & Consulting
$49k-62k (estimate)
04/28/2024
05/03/2024
parasp.com
New Hartford, NY
<25
IT Outsourcing & Consulting
The job skills required for Customer advisor include Planning, Written Communication, Customer Satisfaction, Customer Relationship, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer advisor. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer advisor. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Customer advisor positions, which can be used as a reference in future career path planning. As a Customer advisor, it can be promoted into senior positions as a Customer Service Representative II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer advisor. You can explore the career advancement for a Customer advisor below and select your interested title to get hiring information.
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Customer service representatives (CSRs) are the front-line support within organizations that sell products and services to consumers and businesses.
02/11/2022: Newport News, VA
They often communicate with customers via a phone call.
02/10/2022: Gastonia, NC
There are no set qualification requirements to be a Customer Service Advisor; most companies will require GCSEs or equivalent.
04/13/2022: Anaheim, CA
This starts with making a human connection with customers and relying on rapport to help carry the sale and purchase.
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They’re the front line of support for clients and customers and they help ensure that customers are satisfied with products, services, and features.
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Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.
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Communicate clearly with customers.
03/23/2022: San Francisco, CA
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