Job Details. Level. Entry. Job Location. FORT MILL Corporate Site - FORT MILL, SC. Description. AT A GLANCE. Broad River Retail is currently seeking a Customer Experience Advisor (CXA) to join our Customer Experience Team in Fort Mill, SC. The CXA position is a point of contact for all customer issues, escalations, and highly visible and sensitive situations. This role will also respond to both customers and internal business partners via email a...
As a. Customer Experience Advisor. you will own our customer’s experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners in the service lane to explaining the repair process, our Customer Experience Advisors are true professionals who enjoy helping others. We welcome individuals who ar...
