What are the responsibilities and job description for the Customer Experience Advisor position at The UPS Store #1825?
We are seeking a self-motivated, friendly and reliable individual to join our team of Customer Service Representatives. The ideal candidate will work cooperatively with other members of the customer service team to set and meet department goals. We are looking for candidates who are honest, personable and detail-oriented, enjoy helping others solve problems and can communicate effectively with our customers.
Responsibilities:
- Answer customers' questions and concerns in a timely manner.
- Be able to communicate clearly with customers via the phone, email, or in person.
- Adapt to different personalities.
- Manage work-related stress.
- Stay calm under pressure.
- Deal with difficult customers.
Job Type: Part-time
Pay: $20.00 - $22.00 per hour
Expected hours: 20 – 24 per week
Benefits:
- On-the-job training
- Professional development assistance
Work Location: In person
Salary : $20 - $22