Overview

Opportunity: Sales and Events Coordinator

Performs administrative functions in support of property sales and catering team in an effort to provide timely and accurate service to internal departments and external customers. 

Potential Career Path

Conference Services Manager - Catering Sales Manager - Group Sales Manager - Director of Sales

Essential Job Functions

• Promptly answer telephone calls and communicate relevant account information to managers and departments.
• Politely and professionally converse with clients and respond to all inquiries.
• Type and process correspondence, proposals, banquet event orders and contracts as directed by management.
• Maintain Lead Log and dispatches lead to correct sales manager who presides over segment.
• Distribute memos, contracts, resumes, room requests, amenities and other communication as it relates to sales and catering to relevant departments.
• Act as a liaison between Sales and Marketing Director, Sales / Catering Managers and other departments to properly communicate information needed for upcoming events including distribution of BEO’s, resumes and changes.
• Coordinate as appropriate with other departments to ensure seamless delivery of service and guest satisfaction. 
• Run Weekly, Monthly, and Quarterly Reports for Director of Sales and Marketing and reviews for accuracy.
• Maintain filing and retaining necessary copies of contracts and correspondence in accordance with established standards. 
• Assist Conference Service Manager with day-of event functions including creating and posting signage, acting as secondary line of support to assist meeting planners and guests, answering basic hotel operational questions, and general support of conference services manager.
• Conducts courtesy site visits (non-sale site visits).
• E-Files and organize copies of contracts and correspondence ensuring records are up to date.
• Reserve and confirm rooms, meeting space, and banquet space when necessary.
• Occasionally assist with meeting room set up.
• Confer with Conference Services Manager to facilitate in-house functions.
• Mark Group Pickup complete in Delphi.
• Arrange amenities and welcome cards for VIP Guests.
• Send thank you cards after each event and group is departed.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or Bachelor’s Degree preferred, but not required.
• Previous hotel sales or catering experience preferred, but not required.

HHM Benefits and Perks

• Competitive wages for full time and part time opportunities
• Medical, Dental and Vision Health Insurance
• Paid Time Off
• 401k Company Match
• Free Basic Life Insurance
• Travel Discounts
• Commuter Transit and Commuter Parking Benefits
• Employee Assistance and Wellness Program
• Educational/Professional Development
• Referral Bonus Program

Work Environment and Context

• Flexible schedule required. Work schedule varies and may include occasionally working on holidays, evenings, and/or weekends.
• Experience with data entry is required.
• Required to sit for extended periods, lift up to 10 pounds, bend, reach, use hands and fingers to operate keyboard.

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

A remarkable Seattle boutique hotel with the polish of a world-class resort, Pan Pacific Seattle is located on the border of Downtown and the booming South Lake Union neighborhood. Here, travelers are perfectly positioned in the heart of the Emerald City. Guests can easily reach Seattle’s most sought after restaurants, upscale shopping, art galleries and museums. Within striking distance of the city’s biggest attractions — both Seattle Center and Pike Place Market are just a short walk away — Pan Pacific Seattle is a sanctuary in the city.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.