Overview

Job: Banquet Captain

Supervise banquet staff during assigned functions, ensuring staff performs in accordance with established guest service and sustainability standards.

Potential Career Path

Assistant Banquet Manager – Assistant Restaurant Manager – Banquet / Restaurant Manager 

Essential Job Functions

• Adjust schedules accordingly through the addition or cancellation of servers, bartenders, and/or housepersons.
• Verify staffing levels for the next day's functions.
• Check Banquet Staff’s Event Orders to ensure that all information is accurate.
• Coordinate with banquet staff set-ups, changes and time schedules for all functions.
• Check room set-up to see that Banquet Event Order directions are completely followed.
• Act as point of contact for group representatives.
• Communicate all Banquet Event Order changes to catering or convention services office and affected departments.
• Operate as a banquet server when needed; setting up, greeting and serving the guest, and breaking down the function.
• Inspect banquet areas at end of function to ensure all equipment is returned to its proper area and all areas are clean.
• Post all banquet checks at end of the day and turn in to night audit.
• Abide by all state, federal and corporate requirements pertaining to serving alcoholic beverages.
• Oversee staff to ensure that proper liquor controls are in use.
• Follow sustainability guidelines and practices related to HHM’s EarthView program.
• Practice safe work habits, wear protective safety equipment and follow MSDS and OSHA standards.
• Perform other duties as requested by management.

Position Requirements

• High School diploma or equivalent preferred.
• Previous banquet experience required.
• Food Sanitation Certification required within 90 days of employment.

Work Environment and Context

• Work schedule varies and will include working on holidays and weekends.
• Requires standing for extended periods, walking, pushing, lifting up to 35 pounds, bending and reaching, stooping, kneeling, or crouching.

Benefits & Perks:

• Paid Sick Time Off
• Employer Paid Private Garage Parking
• Free Uniform Dry Cleaning 
• Referral Bonus Program

What We Believe

People Are Our Capability – Hearts That Serve – Only Excellence – Stay Nimble - Own It

About Us

A remarkable Seattle boutique hotel with the polish of a world-class resort, Pan Pacific Seattle is located on the border of Downtown and the booming South Lake Union neighborhood. Here, travelers are perfectly positioned in the heart of the Emerald City. Guests can easily reach Seattle’s most sought after restaurants, upscale shopping, art galleries and museums. Within striking distance of the city’s biggest attractions — both Seattle Center and Pike Place Market are just a short walk away — Pan Pacific Seattle is a sanctuary in the city.

This property is a part of the Echelon Luxury & Lifestyle division of HHM Hotels. 

HHM Hotels is proud to be an equal-opportunity employer. We do not discriminate on the basis of race, color, gender, gender identity, sexual orientation, marital status, pregnancy, national origin, ancestry, age, religion, disability, veteran status, genetic information, citizenship status, or any other group protected by law.

To see other opportunities at this location, click here.