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Pacific Golf & Turf is Hiring a Customer Service Counter Representative Near Spokane, WA
Pacific Golf & Turf is Northwest’s premium supplier of John Deere and EZGO Golf Car products to Golf Course and Sports Turf facilities. We are seeking a Customer Service Counter Representative at our Spokane Valley, Washington branch who has a commitment to customer service and an aptitude for sales. We have an awesome opportunity for the right individual! A successful candidate will be an outgoing and enthusiastic individual who enjoys working with customers and developing new customer relationships. We are looking for someone that is a TEAM player who is honest, dependable, organized, motivated, hardworking and a self-starter for this position. Come join our team!General Duties/Responsibilities
Provide excellent customer service for all associated product lines to customers calling or walking into the store.
Fill parts requests for service technicians and sales staff
Shipping and receiving duties.
Warehouse responsibilities
Use computerized inventory systems, parts libraries, and cad drawings to look up and process parts orders.
Order parts from suppliers and communicate lead times.
Participate in rolling inventory checks.
Speak clearly and persuasively in a positive manner when interacting with customers.
Must be willing to work 40 hours per week and longer hours as required to meet customer and seasonal demands.
Assist in keeping parts department clean, including desk, warehouse, shipping receiving, etc.
May perform additional duties as assigned by leadership.
Qualification Requirements
2 years of parts experience preferred.
John Deere equipment parts experience preferred.
Shipping / Receiving & warehouse experience a plus.
Excellent customer service skills required.
Good organizational skills and ability to multi-task
HS diploma, college degree a plus
Successful candidates will have a positive attitude and enjoy being part of a team.
Good computer skills are required.
General office skills with a working knowledge of Microsoft Word & Excel, typing 45 wpm, and general knowledge of a 10-key calculator CRT/Data Entry.
Ability to lift weights of up to 50 pounds regularly and up to 75 pounds on occasion.
Ability to solve practical problems and ability to read/interpret instructions furnished in written, oral, diagram or schedule form.
Wage: $18 - $21 per hour DOE Job Type: Full Time – Day Shift Benefits packages are available, including medical, dental, vision, life, and disability coverages. Vacation, sick & holiday pay, in addition to a 401(k) Plan with a company match