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Customer Account Representative
$21-23 (estimate)
Full Time 6 Months Ago
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Pacific Coast Composites is Hiring a Customer Account Representative Near Puyallup, WA

It's a new year, let's start a new career!

Are you looking to join a company that has strong roots in the aerospace industry? Do you want to find a career and not just a job? If so, I want to talk to you!

Who We are:

With more than 30 years of experience, Pacific Coast Composites is committed to supplying the aerospace industry with materials, accessories and an alternative to large inventory levels, and long lead times.

We give the customer what they want, when they want it, in the quantity they want without compromising quality, ethics or relationships.

Pay: $21-$23hr

Your Duties:

  • To provide excellent customer service to our customers via phone, email and written communication.
  • Process purchase orders and credit card payments.
  • Support growth initiatives through dedicate teamwork with a focus on customer satisfaction and retention.
  • Assist all departments in meeting their goals. This could include helping pick, pack, or ship product from the warehouse or warehouse freezers.

Requirements:

  • One year of experience in customer service-related position.
  • Strong computer skills including knowledge of Excel.
  • Excellent time management and attention to detail.

Work Authorization/Security Clearance Requirements:

To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State.

Equal Opportunity Employer

GracoRoberts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.

This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. GracoRoberts makes hiring decisions based solely on qualifications, merit, and business needs at the time.

Job Type: Full-time

Pay: $21.00 - $23.00 per hour

Benefits:

  • 401(k) matching
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • No nights
  • No weekends

Travel requirement:

  • No travel

Education:

  • High school or equivalent (Required)

Experience:

  • Customer service: 1 year (Required)

Work Location: In person

Job Summary

JOB TYPE

Full Time

SALARY

$21-23 (estimate)

POST DATE

11/29/2023

EXPIRATION DATE

05/13/2024

WEBSITE

pccomposites.com

HEADQUARTERS

Puyallup, WA

SIZE

<25

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The job skills required for Customer Account Representative include Customer Service, Planning, Customer Satisfaction, Time Management, Initiative, Promotion, etc. Having related job skills and expertise will give you an advantage when applying to be a Customer Account Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Customer Account Representative. Select any job title you are interested in and start to search job requirements.

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The following is the career advancement route for Customer Account Representative positions, which can be used as a reference in future career path planning. As a Customer Account Representative, it can be promoted into senior positions as a Customer Service Representative IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Customer Account Representative. You can explore the career advancement for a Customer Account Representative below and select your interested title to get hiring information.

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If you are interested in becoming a Customer Account Representative, you need to understand the job requirements and the detailed related responsibilities. Of course, a good educational background and an applicable major will also help in job hunting. Below are some tips on how to become a Customer Account Representative for your reference.

Step 1: Understand the job description and responsibilities of an Accountant.

Quotes from people on Customer Account Representative job description and responsibilities

They generally work on the sales and customer service team where they build and maintain relationships with new and existing clients.

04/11/2022: Santa Cruz, CA

Account representatives are often responsible for nearly all aspects of maintaining long-lasting client relationships.

03/11/2022: Indianapolis, IN

Prospecting, making presentations and closing sales on new client accounts and continuing to service the accounts after the sale.

03/12/2022: Fairbanks, AK

Account Representatives close sales, build relationships with new clients and sustain long-term relationships with existing clients.

02/22/2022: Elyria, OH

Sales representatives must build relationships with clients to maintain their account and continue to sell renewals or additional products or services.

02/24/2022: Huntsville, AL

Step 2: Knowing the best tips for becoming an Accountant can help you explore the needs of the position and prepare for the job-related knowledge well ahead of time.

Career tips from people on Customer Account Representative jobs

Ability to use positive language.

03/05/2022: Pine Bluff, AR

Have a clear escalation pathway.

01/20/2022: Cleveland, OH

Provide Customer Service Training.

03/15/2022: El Paso, TX

Provided outstanding customer service, developed strong customer relationships and supported the Cash Office team.

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Soft skills are necessary for almost every responsibility an account representative has.

02/14/2022: Tulsa, OK

Step 3: View the best colleges and universities for Customer Account Representative.

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