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POSITION DESCRIPTION
TITLE: Software Support Analyst
DEPARTMENT: Information Technology
SUPERVISOR: Director of Information Technology
POSITION SUMMARY:
The Software Support Analyst role is to provide assistance, advice and solutions for computer software problems that support core organizational functions, and assure their high availability. This individual will investigate problems, identify root causes and suggest solutions and pathways to resolution. In addition, this position will add and develop new functions and tools to existing software through redesign and programming.
RESPONSIBILITIES:
SUPERVISION:
This position operates within the guidelines developed by the Executive Board of International Chapter and office practices and procedures established by the executive director. Questions should be referred to the director of information technology.
REQUIRED SKILLS:
PREFERRED SKILLS:
PHYSICAL DEMANDS/WORK ENVIRONMENT:
Job Type: Full-time
Benefits:
Schedule:
Education:
Experience:
Work Location: In person
Full Time
$76k-92k (estimate)
05/12/2024
05/22/2024
The job skills required for Software Support Analyst include Customer Service, Technical Support, Problem Solving, Computer Science, Initiative, Leadership, etc. Having related job skills and expertise will give you an advantage when applying to be a Software Support Analyst. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Software Support Analyst. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Software Support Analyst positions, which can be used as a reference in future career path planning. As a Software Support Analyst, it can be promoted into senior positions as a Help Desk Support Specialist IV that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Software Support Analyst. You can explore the career advancement for a Software Support Analyst below and select your interested title to get hiring information.